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Channel 499

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Old 08-21-2007, 08:31 AM   #1
A couch and an HDTV to go please.
 

Join Date: Oct 2006
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Default Channel 499

I need to see if someone can answer a question for me. I received an e-mail saying that I need to hook up b-band converters in order to recive the new Hd channels coming in September. I receive and hook up the b-band converters as per the instructions. I also see in the instructions that once these are installed I need to tune to channel 499 and should see a searching for satelite signal. I tried the channel 499 and received a message on the top of the screen saying channel unavailable. When I went to the guide no channel 499 was even listed. I called Directv and was told I needed a dish upgrade from my 3 lnb to a new 5lnb. We lllast Saturday I had a new 5 lnb dish installed. I asked the installer why I could still not see channel 499 on my guide and still recived the channel not available message. He do not worry the folks at Directv do not know what the y are talking about. We ll now yesterday I see this new channel asking if I was HD ready. It also mentions tuning to channel 499 and seeing a message that says searching for satelite. Does anyone know why I am not seeing this channel 499 on my guide. Also who is right the installer or the folks at directv. I don't know what I need to do at this point to assure that
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Old 08-21-2007, 08:56 AM   #2
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