hr20 Playback problems

ddem · 10-02-2006, 07:55 AM

Anybody else have this problem?
During playback of a recorded HD program, the screen image "breaks apart" for about a minute. Sound is not lost. I tried a test by watching the program live and then reviewing the recording. The live broadcast was perferct, but the recorded program had the problem.
Do I have a defective hard drive?
I have the most current version of the software.

jmco1 · 10-02-2006, 08:02 AM

i have not had the exact problem you described but just last night while watching a HD show that was about 30 minutes behind "live", the screen froze. i rewinded for a minutes and played and it froze again at the same spot. rewinded again and this time it played through. this was the first time this has happened to me. hope this in not a sign of thing to come with this unit.

stanordave · 10-02-2006, 12:30 PM

I've had several freezes on playback. Usually at about 1 minute in. Rewind then forward past the stuck section and it works well thereafter. (recorded SD channels)

drwfan · 10-06-2006, 07:43 AM

I too have noticed that while viewing recorded SD shows, I sometimes have the picture and sound freeze a few minutes into playback. It does not happen every time. I restart the show and sometimes it will run right through with no problems, other times (same recorded show) will freeze up at the same spot. This has happened with multiple recordings. I am not really sure if it is a hardware problem or if it is even a known issue. Another observation that I have made is that at times while I am watching sports(which is just about all the time) I notice that the picture will become choppy but the sound will keep going. It's like a strobe effect if that makes and sense. Anybody else notice this?

DRWfan

Nukeranger · 10-06-2006, 09:34 AM

I have also experienced a freeze 1 minute in on several occasions (most of the time). Last Night I was watching a recording inprogress (1hour long show) at the 43 minute mark when the next show at 9pm started recording and the message came up "Do you want to delete this show?" I said No and it stopped recording the show I was watching. I lost the last 17 minutes of the first show. So I started watching the 9pm show and it was fine. Sometimes the playback will freeze in the middle of the show and start repeating. DirecTV doesn't have any knowledge of why this is happening and documented my problem.

tddv · 10-06-2006, 09:49 AM

I've had the same problems you guys have had. D is sending me new receiver. Hopefully with this forum we can share our issues with D* so that they can fix the problems.

kosinar · 10-09-2006, 08:35 AM

I have the same problem. I guess I will have to call DTV.

10-02-2006, 07:55 AM	#1
ddem What is HD? Join Date: Sep 2006 Posts: 4	hr20 Playback problems Anybody else have this problem? During playback of a recorded HD program, the screen image "breaks apart" for about a minute. Sound is not lost. I tried a test by watching the program live and then reviewing the recording. The live broadcast was perferct, but the recorded program had the problem. Do I have a defective hard drive? I have the most current version of the software.

10-06-2006, 07:43 AM	#4
drwfan Wings in high def! Join Date: Apr 2005 Location: Detroit Posts: 28	Some freezing here I too have noticed that while viewing recorded SD shows, I sometimes have the picture and sound freeze a few minutes into playback. It does not happen every time. I restart the show and sometimes it will run right through with no problems, other times (same recorded show) will freeze up at the same spot. This has happened with multiple recordings. I am not really sure if it is a hardware problem or if it is even a known issue. Another observation that I have made is that at times while I am watching sports(which is just about all the time) I notice that the picture will become choppy but the sound will keep going. It's like a strobe effect if that makes and sense. Anybody else notice this? DRWfan

10-09-2006, 08:35 AM	#7
kosinar My plasma is High Def. Join Date: Oct 2006 Posts: 9	Playback freeze. I have the same problem. I guess I will have to call DTV.

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10-02-2006, 08:02 AM	#2
jmco1 How can anyone watch standard def? Join Date: Sep 2006 Posts: 23	i have not had the exact problem you described but just last night while watching a HD show that was about 30 minutes behind "live", the screen froze. i rewinded for a minutes and played and it froze again at the same spot. rewinded again and this time it played through. this was the first time this has happened to me. hope this in not a sign of thing to come with this unit.

10-02-2006, 12:30 PM	#3
stanordave A couch and an HDTV to go please. Join Date: Jul 2005 Posts: 11	I've had several freezes on playback. Usually at about 1 minute in. Rewind then forward past the stuck section and it works well thereafter. (recorded SD channels)

10-06-2006, 09:34 AM	#5
Nukeranger Nukeranger Join Date: Sep 2006 Posts: 5	I have also experienced a freeze 1 minute in on several occasions (most of the time). Last Night I was watching a recording inprogress (1hour long show) at the 43 minute mark when the next show at 9pm started recording and the message came up "Do you want to delete this show?" I said No and it stopped recording the show I was watching. I lost the last 17 minutes of the first show. So I started watching the 9pm show and it was fine. Sometimes the playback will freeze in the middle of the show and start repeating. DirecTV doesn't have any knowledge of why this is happening and documented my problem.

10-06-2006, 09:49 AM	#6
tddv My plasma is High Def. Join Date: Mar 2006 Posts: 8	I've had the same problems you guys have had. D is sending me new receiver. Hopefully with this forum we can share our issues with D* so that they can fix the problems.