Direct TV and HDMI? Whats going on?

MacLeod · 08-17-2006, 07:16 PM

Hello,

I just bought a brand new Samsung DLP 56" tv, and just had direct tv installed today with all the HD packages. Anyways, HDMI comes on and shuts of every 4 seconds. Component Cables have a good picture on it, but since I have read that HDMI is a better quality picture, it disturbs me that it does this. The installer tried 2 different HD direct tv boxes.

Any ideas on how i can get this working?

thank you.

AtlantaHD · 08-17-2006, 08:39 PM

I tell you this not to make you feel bad, but to help you

D* Sucks

You will change out receivers 5 times

and guess what? You will have audio synce problems forever (kung fu style hd)

No lie

Get out now

Not kidding

kerrybh · 08-17-2006, 11:00 PM

I have tried 3 receivers and changed the hdmi cable-no help. My screen blinks to black for a couple of seconds 5 or 6 times a minute. My experience with D tech support has been miserable. After being told flat out that there were no compatability issues, I was told (after 3d receiver installation) that there was a compatability issue between their receivers and hdmi which would be fixed with a software patch in mid-Sept. Sure. I now use component connection which is ok, but not hdmi.

One tech person provided a gratuitous and insulting lecture to the effect that I was contractually obligated to D even if they are never able to resolve the issues with their equipment. Apparently, they hire lawyers as tech support.

To be fair, all four of the technicians who visited my home were courteous and professional. Interesting to see what happens in mid-Sept.

BrittB28 · 08-18-2006, 08:18 AM

I am new to Directv. I have a H20 receiver with HDMI cables. My TV picture does not cut out like described above. However, I am somewhat disappointed in the HD quality. It is not as good as Charter was. I have a service tech. coming tomorrow to see if he can do anything. I am still within my 30 day money back guarantee. Worse case scenario, I go back to Charter.

mluntz · 08-18-2006, 10:19 AM

Quote:

Originally Posted by kerrybh

I have tried 3 receivers and changed the hdmi cable-no help. My screen blinks to black for a couple of seconds 5 or 6 times a minute. My experience with D tech support has been miserable. After being told flat out that there were no compatability issues, I was told (after 3d receiver installation) that there was a compatability issue between their receivers and hdmi which would be fixed with a software patch in mid-Sept. Sure. I now use component connection which is ok, but not hdmi.

One tech person provided a gratuitous and insulting lecture to the effect that I was contractually obligated to D even if they are never able to resolve the issues with their equipment. Apparently, they hire lawyers as tech support.

To be fair, all four of the technicians who visited my home were courteous and professional. Interesting to see what happens in mid-Sept.

I've had an HR10-250 reciever for almost a year now with no problems. Guess I'm just lucky. Maybe it's something with the TV causing the problem. What type of reciever are you using?

jimbr1 · 08-18-2006, 11:44 AM

There is a software upgrade coming in Sept that is supposed to fix the HDMI issue on the H20-100s

AtlantaHD · 08-18-2006, 01:46 PM

Something is always "coming" with Directv

jimbr1 · 08-18-2006, 02:05 PM

lol yeah

nadanvy · 08-18-2006, 04:31 PM

I'll add my own issues to this discussion.

We recently upgraded our entertainment system to HD going with our existing D* service, and upgrading to the HD10-250 HD DVR. We have a Samsung HP-S4253 42"-inch plasma, with an HDMI output. We have had this set-up for about two weeks, now, with no issues to speak of.

However, on Wendesday of this week, the DVR began to have "overheat issues."

The unit would go to a blue screen and state that the unit had shut itself down due an overheating issue. It said for remedies to make sure the vents located on the lower part of the unit were not blocked, and that the unit was not in an overly-warm area.

The unit sits in a four-shelf wooden entertainment stand, on the second-shelf from the lowest stand, above our DVD-Recorder/VCR and below our line conditioner. The temperature in the house is not overly hot (Mid-70s -80s); so, in my own thinking, would not cause the "overheat issue".

As far as the vents being blocked, the unit sits on its own mounts, and up until Wendesday, had not experienced any overheating. The unit, to the touch, does not feel like it's overheating, and the air being blown out from the exhaust fan does not feel overly warm.

The warning said to restart the unit, which we did. The unit was still connected via the HDMI. It would start out at 480i or 480p, which would not display on our plasma via the HDMI, so we had no idea what the unit is doing. I fixed this by running Component Cables to the screen. We were able to watch the unit go through it's power-up procedures. Through the Component Cables, the unit seemed to function, properly.

Initially, my folks decided to return the unit to the BestBuy we purchased it from, originally. We hooked up the new unit via the HDMI cable with no discernable problems. This morning, my father wanted me to re-arrange the configuration of the components of our entertainment center, as to give the DVR more room to breathe, so to speak.

Upon moving the DVR to the top shelf of our entertainment stand, using the existing HDMI cable, the unit would go through it's power-up procedure, but we were unable to view this through the HDMI (the DVR was initially out-putting 480i - 480p), so I hooked up the Component Cables, which allowed us to view the 1080i once the unit reached that portion of it's initual power-up. Once we had a good picture, I made the decision to re-connect our HDMI cable.

For some odd reason, we had the overheat condition, again. I unplug the unit, and go through the process, again, with the HDMI cable connected from the get-go. Once the unit reached the portion where it is out-putting 1080i, we had a picture; but, the unit again displayed the over-heat.

Again, I went through the process, but this time, I used four plastic bottle caps as a spacer between the shelf and the bottom of the unit, and ran Component Cables in to the screen. At the time of this posting, the unit is working without any noticable issues (MAJOR knock on wood).

Coming on here to do some research on my issue, I see that there is some known issue with this particular unit running out via HDMI (video-only; we are running TOSLINK to our Onkyo Receiver.)

I am NOT going to fool around with it for right now; but, if any of my fellow D* users who have experienced this with their own units, and am open to any other trouble-shooting steps I have not considered. To set my father's mind at ease, if there is anything I can tell him about this problem, I'm all ears. For my own state of mind, it's at least good to kno w this isn't an isolated incident.

leevitalone · 08-19-2006, 03:16 PM

Quote:

Originally Posted by MacLeod

Hello,

I just bought a brand new Samsung DLP 56" tv, and just had direct tv installed today with all the HD packages. Anyways, HDMI comes on and shuts of every 4 seconds. Component Cables have a good picture on it, but since I have read that HDMI is a better quality picture, it disturbs me that it does this. The installer tried 2 different HD direct tv boxes.

Any ideas on how i can get this working?

thank you.

Other manufactures make HD sat receivers, try another brand. hughes equipment is well noted for issues. but many folks are so unaware of other HD sat man.

MacLeod · 08-19-2006, 04:37 PM

Thanks for the info, the DirecTv came out again today.. no luck on anything but the component.

it looks like my brand of HD reciever is the DirecTv brand. I guess I can look to see how much a different manufacturer would cost.

Beck38 · 08-19-2006, 05:26 PM

Quote:

Originally Posted by MacLeod

I just bought a brand new Samsung DLP 56" tv, and just had direct tv installed today with all the HD packages. Anyways, HDMI comes on and shuts of every 4 seconds. Component Cables have a good picture on it, but since I have read that HDMI is a better quality picture, it disturbs me that it does this. The installer tried 2 different HD direct tv boxes.

Any ideas on how i can get this working?

I have posted this on several threads regarding HDMI:

Go to Monter Cable and READ the facts on how POOR the HDMI spec is (even the 'new' 1.3 released in the last week or so), then you'll begin to understand all the problems you and others are experiencing.

Most problems are caused by POOR implementation of a POOR 'standard'. It works only when everything is exactly perfect, doesn't when it's just a wee bit off. Add to that several bits of the 'spec' that (previous to 1.3 and perhaps even in that) not working, and you add more inherent problems into the mix.

There are many vendors that are telling folks to forget HDMI until the HDMI group gets it's act together.

leevitalone · 08-20-2006, 04:55 PM

Quote:

Originally Posted by MacLeod

Thanks for the info, the DirecTv came out again today.. no luck on anything but the component.

it looks like my brand of HD reciever is the DirecTv brand. I guess I can look to see how much a different manufacturer would cost.

after 8 (eight) h-10's and 3 h-20's, I have learned how to deal with directv. I also have learned hdmi is a copyright protection device also. any tv with hdmi is also copy write protected. there were so many different dvi configurations, and ( stolen) copy's of movies are so abundant, it is an attempt to stop it via the hdmi copywrite protection circuit. Any one would be hard pressed to see a diff. in hdmi and comp. video. The only single issue is, 1080p cannot be viewed via comp. cables. So far only beta-ray has 1080p. and that is not worth anyone's money! As I said previously, other electronic man. make HD receivers that Hughes is not able to match!

08-17-2006, 07:16 PM	#1
MacLeod What is HD? Join Date: Aug 2006 Posts: 2	Direct TV and HDMI? Whats going on? Hello, I just bought a brand new Samsung DLP 56" tv, and just had direct tv installed today with all the HD packages. Anyways, HDMI comes on and shuts of every 4 seconds. Component Cables have a good picture on it, but since I have read that HDMI is a better quality picture, it disturbs me that it does this. The installer tried 2 different HD direct tv boxes. Any ideas on how i can get this working? thank you.

08-18-2006, 04:31 PM	#9
nadanvy My plasma is High Def. Join Date: Jun 2006 Posts: 5	*Another D User With Apparent HDMI Issues** I'll add my own issues to this discussion. We recently upgraded our entertainment system to HD going with our existing D* service, and upgrading to the HD10-250 HD DVR. We have a Samsung HP-S4253 42"-inch plasma, with an HDMI output. We have had this set-up for about two weeks, now, with no issues to speak of. However, on Wendesday of this week, the DVR began to have "overheat issues." The unit would go to a blue screen and state that the unit had shut itself down due an overheating issue. It said for remedies to make sure the vents located on the lower part of the unit were not blocked, and that the unit was not in an overly-warm area. The unit sits in a four-shelf wooden entertainment stand, on the second-shelf from the lowest stand, above our DVD-Recorder/VCR and below our line conditioner. The temperature in the house is not overly hot (Mid-70s -80s); so, in my own thinking, would not cause the "overheat issue". As far as the vents being blocked, the unit sits on its own mounts, and up until Wendesday, had not experienced any overheating. The unit, to the touch, does not feel like it's overheating, and the air being blown out from the exhaust fan does not feel overly warm. The warning said to restart the unit, which we did. The unit was still connected via the HDMI. It would start out at 480i or 480p, which would not display on our plasma via the HDMI, so we had no idea what the unit is doing. I fixed this by running Component Cables to the screen. We were able to watch the unit go through it's power-up procedures. Through the Component Cables, the unit seemed to function, properly. Initially, my folks decided to return the unit to the BestBuy we purchased it from, originally. We hooked up the new unit via the HDMI cable with no discernable problems. This morning, my father wanted me to re-arrange the configuration of the components of our entertainment center, as to give the DVR more room to breathe, so to speak. Upon moving the DVR to the top shelf of our entertainment stand, using the existing HDMI cable, the unit would go through it's power-up procedure, but we were unable to view this through the HDMI (the DVR was initially out-putting 480i - 480p), so I hooked up the Component Cables, which allowed us to view the 1080i once the unit reached that portion of it's initual power-up. Once we had a good picture, I made the decision to re-connect our HDMI cable. For some odd reason, we had the overheat condition, again. I unplug the unit, and go through the process, again, with the HDMI cable connected from the get-go. Once the unit reached the portion where it is out-putting 1080i, we had a picture; but, the unit again displayed the over-heat. Again, I went through the process, but this time, I used four plastic bottle caps as a spacer between the shelf and the bottom of the unit, and ran Component Cables in to the screen. At the time of this posting, the unit is working without any noticable issues (MAJOR knock on wood). Coming on here to do some research on my issue, I see that there is some known issue with this particular unit running out via HDMI (video-only; we are running TOSLINK to our Onkyo Receiver.) I am NOT going to fool around with it for right now; but, if any of my fellow D* users who have experienced this with their own units, and am open to any other trouble-shooting steps I have not considered. To set my father's mind at ease, if there is anything I can tell him about this problem, I'm all ears. For my own state of mind, it's at least good to kno w this isn't an isolated incident.

08-17-2006, 08:39 PM	#2
AtlantaHD High Definition is the definition of life. Join Date: Dec 2004 Posts: 119	I tell you this not to make you feel bad, but to help you D* Sucks You will change out receivers 5 times and guess what? You will have audio synce problems forever (kung fu style hd) No lie Get out now Not kidding

08-17-2006, 11:00 PM	#3
kerrybh My plasma is High Def. Join Date: Aug 2006 Posts: 8	I have tried 3 receivers and changed the hdmi cable-no help. My screen blinks to black for a couple of seconds 5 or 6 times a minute. My experience with D tech support has been miserable. After being told flat out that there were no compatability issues, I was told (after 3d receiver installation) that there was a compatability issue between their receivers and hdmi which would be fixed with a software patch in mid-Sept. Sure. I now use component connection which is ok, but not hdmi. One tech person provided a gratuitous and insulting lecture to the effect that I was contractually obligated to D even if they are never able to resolve the issues with their equipment. Apparently, they hire lawyers as tech support. To be fair, all four of the technicians who visited my home were courteous and professional. Interesting to see what happens in mid-Sept.

08-18-2006, 08:18 AM	#4
BrittB28 I know what HD is... Join Date: Aug 2006 Location: Sugar Hill, GA Posts: 11	I am new to Directv. I have a H20 receiver with HDMI cables. My TV picture does not cut out like described above. However, I am somewhat disappointed in the HD quality. It is not as good as Charter was. I have a service tech. coming tomorrow to see if he can do anything. I am still within my 30 day money back guarantee. Worse case scenario, I go back to Charter.

08-18-2006, 11:44 AM	#6
jimbr1 What is HD? Join Date: Aug 2006 Posts: 4	There is a software upgrade coming in Sept that is supposed to fix the HDMI issue on the H20-100s

08-18-2006, 01:46 PM	#7
AtlantaHD High Definition is the definition of life. Join Date: Dec 2004 Posts: 119	Something is always "coming" with Directv

08-18-2006, 02:05 PM	#8
jimbr1 What is HD? Join Date: Aug 2006 Posts: 4	lol yeah

08-19-2006, 04:37 PM	#11
MacLeod What is HD? Join Date: Aug 2006 Posts: 2	Thanks for the info, the DirecTv came out again today.. no luck on anything but the component. it looks like my brand of HD reciever is the DirecTv brand. I guess I can look to see how much a different manufacturer would cost.