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Avoiding $200 Moving Fees with DirecTV

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Old 12-11-2012, 01:56 PM   #1
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Default Avoiding $200 Moving Fees with DirecTV

I'm a DirectTV customer since May 2012 and will be moving to a new house. After speaking with a few different representatives, I'm struggling to figure out how to avoid $200 in charges for DirecTV to move service to the new house. Does anyone have a recommendation on getting around this fee to move service?

What I've learned:
- if you're a customer for less than 12 months, you're free installation was the first one
- if you're a customer for more than 12 months, you might get a better deal on the move, but it's still going to cost you
- they ended their free moves this August (I've seen people talking about the Movers Connection on this forum. I think they're saying this is gone)
- they claim the installation costs them $500, so their offer to me of $200 is "a deal"

Things I've considered:
- canceling - except that my early termination fee is $300+
- hiring a professional installer to remove my dish from my current house and install everything on the new house (not sure how much this would cost or if I would need to tell DirecTV anyway to make sure everything still works)

Thanks for the insight.
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Old 12-12-2012, 07:25 AM   #2
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Quote:
Originally Posted by tahoeatx16 View Post
I'm a DirectTV customer since May 2012 and will be moving to a new house. After speaking with a few different representatives, I'm struggling to figure out how to avoid $200 in charges for DirecTV to move service to the new house. Does anyone have a recommendation on getting around this fee to move service?

What I've learned:
- if you're a customer for less than 12 months, you're free installation was the first one
- if you're a customer for more than 12 months, you might get a better deal on the move, but it's still going to cost you
- they ended their free moves this August (I've seen people talking about the Movers Connection on this forum. I think they're saying this is gone)
- they claim the installation costs them $500, so their offer to me of $200 is "a deal"

Things I've considered:
- canceling - except that my early termination fee is $300+
- hiring a professional installer to remove my dish from my current house and install everything on the new house (not sure how much this would cost or if I would need to tell DirecTV anyway to make sure everything still works)

Thanks for the insight.
Welcome to the site and D* TV - You ave answered your own question (in a way)
ETF= $300
MV = $200

Should you except the D* move -You will leave your DISH -take your receivers to the new address and D* will install a new Dish and connect.

(HOWEVER)- Should you Not have a "line of sight" Determined at the time of the re-install Then you would be refunded any pre-payment and released from your Contract at no charge.

Call the movers line and enjoy the holidays you have enough on your mind with moving and everything else.
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Old 12-12-2012, 08:34 AM   #3
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Personally, I'd take my Dish and STBs with me and set them up myself if possible. Then, get hold of an independent contractor and hire them on the side to align it for you which would be much less than $200, especially in this economy. Just depends on how much you can do yourself.
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Old 12-12-2012, 09:51 AM   #4
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If this is true, why are they still advertising the "free move" on TV?
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Old 12-12-2012, 09:54 AM   #5
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Originally Posted by flyfish99 View Post
If this is true, why are they still advertising the "free move" on TV?
THE OP SAID:

"if you're a customer for less than 12 months, you're free installation was the first one"

Which He is-anyone else the move is free!!
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Old 12-12-2012, 10:10 AM   #6
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Originally Posted by flyfish99 View Post
If this is true, why are they still advertising the "free move" on TV?
Yeah! If it's on TV or the internet or out of the mouths of politicians it must be true!

Then again, when you read the fine print...........
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Old 12-13-2012, 06:21 AM   #7
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Originally Posted by lsilvest View Post
Yeah! If it's on TV or the internet or out of the mouths of politicians it must be true!

Then again, when you read the fine print...........
They are advertising it on their website as well but only one install per 12 month period.
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Old 12-20-2012, 07:42 AM   #8
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I'm confused on how it is so difficult for everyone else that they need DirecTV to do it....

Disconnect everything, no different than any other electronic. Unmount dish. Carry everything to new house. Run wires if you need to run wires. Connect the boxes back up. Mount dish. It doesn't take a rocket scientist to figure out the general direction to point it at. Move it around until you have 99% signal (the best I've gotten.)

I've never had to have someone align it for me. I've switched providers, upgraded, and the dish is located on the side of the house where my wife's superior lawn mower riding skills knocks it off alignment quite often
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