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Losing service everytime it rains,any solutions

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Old 01-26-2011, 11:27 AM   #16
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75+ chirshey,thats why I can"t figure out why this keeps happening.The signal returns as soon as the rain passes so moisture in the connections is ruled out. The problem is a pain in the ass.Last night we had some pretty rough weather here in Fla. Luckily the worst of it bypassed us and all we got was rain. With tornado and severe thunderstorm warnings around you trying to keep up with where your area stands is not a good feeling when DT justs goes out when needed most.Thanks for the concern.
That's your problem Signal should be in 90's -Thats why you have RAIN FADE.
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Old 01-26-2011, 12:08 PM   #17
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This problem has been addressed 10 times in just the short amount of time I have been a member! Do a search on this topic! Same people replying , same excuses why service goes out, No Solutions!
blah, blah, blah, blah , and blah! Oh, and go to another provides! Good Answer!

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Old 01-26-2011, 01:19 PM   #18
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Cool Signal

My signal is in the 90s when weather is clear just goes down when it rains and as far as the sarcastic remark of yours about you need to call for service, but oh its not free. That is the kinda crap comment thats just shows your IQ when dealing with problems.
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Old 01-26-2011, 01:40 PM   #19
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Your signals should be well over 90 in the dry weather, most of mine are over 95.

I do occasionally lose the signal during the heavy thunderstorms, but only for a few minutes and I just switch to a SD channel and I still get a picture. Try DIY Network, I can't ever remember a time that I couldn't get that one during a rainstorm.

Oh, and for the "switch to another provider" or "call for service" responses, what did you expect, one of us to come to your house and re-align your dish for you? Those are 2 viable solutions that you seem to want to ignore.
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Old 01-26-2011, 02:02 PM   #20
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My signal is in the 90s when weather is clear just goes down when it rains and as far as the sarcastic remark of yours about you need to call for service, but oh its not free. That is the kinda crap comment thats just shows your IQ when dealing with problems.
Exactly!!! That's why D* States Must have a CLEAR LINE of sight to the southern sky--A Heavy Thunderstorm is NOT A CLEAR LINE OF SIGHT
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Old 01-26-2011, 02:16 PM   #21
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Exactly!!! That's why D* States Must have a CLEAR LINE of sight to the southern sky--A Heavy Thunderstorm is NOT A CLEAR LINE OF SIGHT
Now this quote takes the cake! IQ = 45
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Old 01-26-2011, 04:33 PM   #22
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Cool This is as always.

Sorry I have a problem with my system,its seems that all you have to do is go to another provider if you have a problem with DT equipment or maybe call for service"did that already" or maybe just cancel DT ,pay an early out contract fee. These suggestions are made everytime someone has a problem.This board could use some techs that know what they are doing instead of the armchair want to bes.Maybe the next time I have a problem I"ll just be more cheerful and happy about not being able to have the service I pay for.How"s that.
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Old 01-26-2011, 05:21 PM   #23
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Frankly I don't care what you do. But the answers you have gotten are mostly correct. You should not have that much rain fade IF there's not a problem with the alignment, and/or connections. It's even possible some of your equipment is borderline faulty, including the lnb and receiver. I live in Alabama, and have some severe storms in the spring and summer. I would say I've been without service maybe an hour total in the last three years.

Really, what did you expect us to say?

Best advice I can give is to call DirecTV, complain about signal loss, and see if you can't get a break on a service call. If you get one, keep calling back if the problems continue. BUT, of course you're going to lose signal during the heaviest thunderstorms. Every one does.

Edit: I was a tech with DirecTV, but they don't pay enough, so I moved on to greener pastures. No one can diagnose YOUR problem over a message board.

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Old 01-26-2011, 05:39 PM   #24
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Cool dumb responce

Dang I might as well move to Alabama ,no thunders storms in three years,come on,your responce is the same as always.If you can"t help why bother spouting off with that bull.Do you think I would even ask for help if I hadn"t already called DT and the tech says nothing is wrong with the equipment.Everybody isn"t from Alabama .Might as well close this thread ,its just no help at all with the problem at all.Thanks to the few that had helpful responces.
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Old 01-26-2011, 05:46 PM   #25
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What you fail to realize is there are all kinds of technicians. You may have gotten a lazy, or unqualified one, who really didn't want, or know how to help. Call DirecTV and complain!!

There's only two possible scenarios. You either have a problem with your equipment, or everyone in your area has signal loss.

With that said, you can either get another service call, or find another provider.

As I said, we can't diagnose your equipment.

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Old 01-26-2011, 06:01 PM   #26
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Cool another provider

Get another provider:horse
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Old 01-26-2011, 06:15 PM   #27
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Sorry if I've come across as being crass. Let me take another approach.

Is there perhaps any trees, and/or other obstacles that might inhibit the signal, ever so slightly? Have you talked to neighbors/coworkers who have DirecTV, to see if they have the same problems? If not, we're back to square one.

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Old 01-26-2011, 07:17 PM   #28
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Cool Clear path

That,I agree can cause problems.I have no trees at all in the dish path and yes my closest neighbor who is about a half a mile away has the same problem and they to have had DT tech come out with the same outcome.We both had different techs so can"t blame it on just a dumbass untrained tech.I defuinitely understand the service can be interrupted in a bad thunderstorm,but this happens in just passing showers.
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Old 01-26-2011, 07:34 PM   #29
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I don't know what else to tell you. You must have extremely heavy passing showers in Florida. Which in reality, brings us back to the starting point. DirecTV does not have a better solution than what it is.

I have to resort to my previous replies, it is what it is. If it's not acceptable to you, do what you think is best.

Good Luck!
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Old 01-26-2011, 07:50 PM   #30
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I only lose the signal in a thunderstorm. Light or moderate rain is not an issue. In 2010, I lost the signal for about 30 minutes in total. For me, the benefits of DirecTV far outweigh the loss of signal issue.

Oh, and never trust an installer who can't spell the word 'liar'.
What kind of equipment do you have? What dish? Truth is, people that are worried about spelling cant tell their head fro their ass about directv......

Funny how no one has mentioned anything about which lnb they have??? We verified in our region that swm does not do as well in rain fade, not as good as legacy.

Does anyone even read the posts? signals in the 95+ acroos the board when sky is clear, then dropping to 65-75 is what happens when it rains. Obviously MOST people cant tell what rain in, and what thunderstorms are. If you are in a warning and your county is in red, thats a thunderstorm.

We have heavy rains here that arnt thunderstorms, signals out all over the place, meanwhile my dish is still holding out, why? because my locals are Ku band.

If you dont know what Ku/Ka bands are, then maybe you should just stick to your spelling practices.
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