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HDTV made a loud crack noise and whole picture became blurry

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Old 01-15-2006, 08:24 AM   #1
A couch and an HDTV to go please.
 

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Default HDTV made a loud crack noise and whole picture became blurry

Well Ive had a 30inch Panasonic widescreen hdtv for a little over a month now- model # CT30WX15N

Last night I was watching a movie I let the screen stay on the dvd selection menu while I went into the kitchen. While I was in the kitchen I heard a loud crack noise and when I went into the living room the entire picture was extremely blurry. I turned the set off and then back on and while it wasnt extremely blurry like it was before, it was still blurry a little. I also noticed that when I turn the set off a shape will flash in the middle of the screen followed by 3 bars in the middle of the screen- red blue and green. I knew I should have bought the extended warranty but I didnt have enough for it with tax and delivery fees. Anyone know what could be wrong?
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Old 01-15-2006, 08:44 AM   #2
A couch and an HDTV to go please.
 

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I turned the set back on and its a lot worse now. The left and right edges arent so bad, but everything in the middle looks awful right now. I have the worst luck with tvs....
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Old 01-15-2006, 11:06 AM   #3
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I don't know exactly what the problem is but least thing you could do now is unplug the power cord of your tv and sit it for a while (maybe a couple of minutes) and plug it back. Then try it on and see what it looks like. If it still looks the same, then you should call Panasonic customer service center and have authorized tech take a look at it.
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Old 01-15-2006, 12:05 PM   #4
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Tried unplugging it and letting it sit for a while before plugging it back in and no change... panasonic doesnt answer their phones on sunday so I have to wait 24 hours. This is no fun
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Old 01-15-2006, 01:59 PM   #5
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I understand you didn't get the extended warranty, but how long is the Panasonic manufacturer warranty good for? I don't have a Panny, but my LCD came with a yearlong warranty.
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Old 01-15-2006, 03:42 PM   #6
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If the set is only 3 months old, it should be under warrantee. Sounds like a high voltage curcuit failure and should be serviced.

Also many warrantee companies will sell you an extended warrantee as long as you are still in the original mfgr's warrantee period.
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Old 01-15-2006, 03:55 PM   #7
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Quote:
Originally Posted by channelx99
Well Ive had a 30inch Panasonic widescreen hdtv for a little over a month now- model # CT30WX15N

Last night I was watching a movie I let the screen stay on the dvd selection menu while I went into the kitchen. While I was in the kitchen I heard a loud crack noise and when I went into the living room the entire picture was extremely blurry. I turned the set off and then back on and while it wasnt extremely blurry like it was before, it was still blurry a little. I also noticed that when I turn the set off a shape will flash in the middle of the screen followed by 3 bars in the middle of the screen- red blue and green. I knew I should have bought the extended warranty but I didnt have enough for it with tax and delivery fees. Anyone know what could be wrong?
True story:
I bought a Panny 3 years ago and it blew up in 30 min after delivery. I called the Retailer I bought it from and they brought a new one out 3 days later. As the delivery guys were loading up the old one;the new one made a boom and blew up too. After that I was pissed and I got my money back and bought a Sony.
They prolly wont give you a new one , but its definatley under warranty.
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Old 01-15-2006, 05:09 PM   #8
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Quote:
Originally Posted by channelx99
Well Ive had a 30inch Panasonic widescreen hdtv for a little over a month now- model # CT30WX15N

Last night I was watching a movie I let the screen stay on the dvd selection menu while I went into the kitchen. While I was in the kitchen I heard a loud crack noise and when I went into the living room the entire picture was extremely blurry. I turned the set off and then back on and while it wasnt extremely blurry like it was before, it was still blurry a little. I also noticed that when I turn the set off a shape will flash in the middle of the screen followed by 3 bars in the middle of the screen- red blue and green. I knew I should have bought the extended warranty but I didnt have enough for it with tax and delivery fees. Anyone know what could be wrong?
I repair TVs and you are disscribing a G2/Focus short of the CRT (pictuue tube).
The CRT has at lest a 1 year warranty on it.Have the set tested by a
factory authrised service center.hth
PS: I wish this site had spell check! Good luck
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Old 01-16-2006, 05:00 AM   #9
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Thanks for all the input everyone. The last time I bought a tv I did buy a 4 year extended warranty from Best Buy. I had a problem with that tv where any kind of input with S-Video would result in a lot of static disturbance on the screen. Best Buy set me up with a local repair man who came over and looked at the tv and said he would have to fix it at his shop. He left and didnt come back for a month to come pick it up, and then kept the tv at his store for another 2 months telling me every couple of weeks that he would have to order a new part for it. After 3 months he gave it back to me and said he couldnt fix it and I Best Buy finally appoligized and gave me a replacement.
I just hope this time around theyre a little more speed with the process
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