New Gen Comcast Set-Top Box?

ElBrenzo · 08-26-2009, 09:50 AM

I picked up a DCX4300 from a Comcast retailer in the north Chicago suburbs after the technician brought with him a component-only box for the initial installation. I am experiencing that grinding noise as well - it's so loud now that it's hard to even watch TV. I also temporarily lose signal (TV goes to a blue screen with "No Signal" showing) when switching between SD to HD or HD to SD. I am connected via HDMI.

Does anyone have any suggestions?

UPDATE: I went back to the Comcast store and exchanged the box. Sure enough, it looks like I had a faulty box - maybe something with the hard drive. It sounded like it was constantly spinning. My new one is completely silent.

ajwees41 · 08-27-2009, 03:03 PM

Quote:

Originally Posted by ElBrenzo

I picked up a DCX4300 from a Comcast retailer in the north Chicago suburbs after the technician brought with him a component-only box for the initial installation. I am experiencing that grinding noise as well - it's so loud now that it's hard to even watch TV. I also temporarily lose signal (TV goes to a blue screen with "No Signal" showing) when switching between SD to HD or HD to SD. I am connected via HDMI.

Does anyone have any suggestions?

UPDATE: I went back to the Comcast store and exchanged the box. Sure enough, it looks like I had a faulty box - maybe something with the hard drive. It sounded like it was constantly spinning. My new one is completely silent.

the blue screen is normal since you are switching from SD-HD or HD-SD

ajwees41 · 08-27-2009, 03:04 PM

Quote:

Originally Posted by biggscoda

I just recieved this new dvr from comcast today to replace a bricked dct6412. The tech says it will take quite a while to download the onscreen guides and menus. It is a 250gb hdd. Better than the 80gb it is replacing. According to him, the dct 6412 was actually 120gb, but Comcast limited it to 80gigs. He didn't know why but he says this will have the full 250 available. He also said this box is Tivo compatable(!?) and Tivo service will be part of the triple play and may just "be there" when Comcast rolls it out in my area! Is he BSing me? Another thing he told me is that the firewire port is active!
I will report back on my thoughts when it is up and running. Looks better in my rack than that 'ol grey box!

Scott

the 6412 has a 1120GB hard drive no 80GB

cdcrowell · 09-01-2009, 11:45 PM

anyone having any trouble with recordings on this box.mine records fine if i just push record while watching a show,it also shows rec on the display.but i have 3 different series recordings set up and when the show come on ,the red record light comes on but it never shows up under my recordings.its not recording anything.anyone else have this issue?i think ill go swap out the box tommorrow

biggscoda · 09-06-2009, 12:20 PM

Quote:

Originally Posted by ajwees41

the 6412 has a 1120GB hard drive no 80GB

Tech said in Flint only 80gb was available. Don't know why.

Lee Stewart · 09-06-2009, 01:18 PM

Quote:

Originally Posted by biggscoda

Tech said in Flint only 80gb was available. Don't know why.

Which makes little sense.

There are two versions of the 34 (all digital)/64 (digital and analog) HD DVR

X412 = 120 GB

x416 = 160 GB

Sykotic · 09-08-2009, 10:17 PM

Call the tech back out. Bad box or something. Either way it wasnt installed to your satisfaction.

08-26-2009, 09:50 AM	#31
ElBrenzo What is HD? Join Date: Aug 2009 Posts: 1	I picked up a DCX4300 from a Comcast retailer in the north Chicago suburbs after the technician brought with him a component-only box for the initial installation. I am experiencing that grinding noise as well - it's so loud now that it's hard to even watch TV. I also temporarily lose signal (TV goes to a blue screen with "No Signal" showing) when switching between SD to HD or HD to SD. I am connected via HDMI. Does anyone have any suggestions? UPDATE: I went back to the Comcast store and exchanged the box. Sure enough, it looks like I had a faulty box - maybe something with the hard drive. It sounded like it was constantly spinning. My new one is completely silent. Last edited by ElBrenzo; 08-26-2009 at 07:05 PM. Reason: Update

09-01-2009, 11:45 PM	#34
cdcrowell HiDef or nothing Join Date: May 2006 Location: tn Posts: 101	anyone having any trouble with recordings on this box.mine records fine if i just push record while watching a show,it also shows rec on the display.but i have 3 different series recordings set up and when the show come on ,the red record light comes on but it never shows up under my recordings.its not recording anything.anyone else have this issue?i think ill go swap out the box tommorrow __________________ My Setup: Panasonic 50" Plasma (TH-50PX75U) Comcast DCX3400 Harmon Kardon Receiver JBL center speaker Sony front and rears Sony 12"sub Xbox 360 premium Toshiba HD dvd HD-A2 60g PS3 Wii Harmony 720 remote Popcorn Hour A110 (1TB HD) Gamertag:ROWOCO Psn:cdcrowell

09-08-2009, 10:17 PM	#37
Sykotic Got HD? Join Date: Jan 2007 Location: Institutionalized Posts: 446	Call the tech back out. Bad box or something. Either way it wasnt installed to your satisfaction.