New comcast dvr to replace old model

troydjames

My old comcast hd dvr finally died today, so I went to my local comcast office and swaped it in for a new model, did not pay attention to brand but it is black with no hard buttons on it, I have had it hooked up for 2 hours but still no guide, dvr or menu functions is this normal? does it just take a while?

deadhead68

No...that's not normal. I would call them up. They may need to send a signal to the new DVR from the central office.

DeadHead68

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Loves2Watch

+1

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85MustangJeff

Make sure that they didn't change your programming package on you with the new HD DVR. When I agreed to another one year promo, they didn't put everything in the computer the right way so nothing operated as it should. Just thought that might help ya!

Good Luck!

JEFF

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