Really PO'd at Comcast!

davecramer74 · 06-25-2009, 01:59 PM

Quote:

Originally Posted by Lee Stewart

I pay $13.95 each for my two HD DVR's. I have the Digital Preferred package and there is also a line item on my bill called:

" Digital Service - Additional Outlet for $6.95" which I have no idea what that is.

where do you live? mine were 15.95 a month as well

bicker · 06-25-2009, 06:19 PM

Quote:

Originally Posted by zip2play

Are you SURE you would get an HD box at that price? I'll bet NOT.

Which is pretty darned arrogant since you don't know where he lives.

bicker · 06-25-2009, 06:22 PM

Quote:

Originally Posted by Lee Stewart

It may mean nothing to you but it sure does to me.

It isn't a matter of it not meaning anything.

I cannot play my sound system loud past 10PM here, because I'm in a condo; if instead I chose to live in a single family home on five acres, then I would have more flexibility in that regard. I don't blame anyone else for the circumstances I put myself in.

Lee Stewart · 06-25-2009, 06:25 PM

Quote:

Originally Posted by davecramer74

where do you live? mine were 15.95 a month as well

Broward County (Ft. Lauderdale) Florida

85MustangJeff · 06-25-2009, 06:27 PM

On my statement every month I get charged for one TIVO box. I have two of them but the deal that I have with Comcast they are only charging me for one TIVO box. I do not know what the breakdown is because it is one charge.

I have never been on a basic package from Comcast since the beginning. I cannot speak for any other market than mine and what I have been billed for in the past and currently. I have always had all 3 services from them therefore have always been billed as a package.

I will stand corrected if someone here in my area is getting charged for the HD channels they receive. I do believe if anything they might get charged a lease fee for the use of the HD box, not for the access to the HD content as satellite had done when I had Dish.

I just called phoned Comcast and again was told that if there is an HD channel in the package you choose from them you automatically receive it as long as you have an HD receiver.

JEFF

bicker · 06-25-2009, 06:30 PM

And that's the way it is here, in Mass., as well. No separate charge for HD.

85MustangJeff · 06-25-2009, 07:06 PM

Quote:

Originally Posted by bicker

And that's the way it is here, in Mass., as well. No separate charge for HD.

Rgr that Bicker....

zip2play · 06-26-2009, 08:43 AM

Quote:

I just called phoned Comcast and again was told that if there is an HD channel in the package you choose from them you automatically receive it as long as you have an HD receiver.

That statement from Comcast is cryptic and probably misleading (gee, funny that,) What they might be saying is that you can RECEIVE what they choose to give you in clear QAM...a few channels including your locals, well MOST of them anyway. You can get that with your "HD receiver." BUT if you want all the HD version of the programs that you are buying with DIGITAL STARTER you need OUR HD BOX, which is essence becomes a decoder: FOR A MONTHLY FEE!

To settle this, does ANYONE have Digital Starter from Comcast and can get the HD version of channels like HS, TBS, USA, AMC, SciFi, HGTV WITHOUT buying their box...mine is $15.95 in the New York City area?

Anyone, Comcast Digital Starter without an addition box rental fee? Any area at all? (Not talking initil promo period here either.)

My definition of arrogant would be Comcast employees masquerading as customers praising the company. But then, who ELSE would ever praise them?

bicker · 06-26-2009, 11:15 AM

It is mind-boggling how self-centered that line of reasoning is. Essentially, you're asserting that anything that doesn't case Comcast in a bad light must therefore be inaccurate, and that anyone who disagrees with you must be an employee of the company.

Beyond that, you're actually wrong. As you've been told many times, Comcast pricing differs in different parts of the country, and Comcast does not charge extra for HD in many areas. They just don't. It isn't misleading. It isn't cryptic. It is clear, concise and deterministic.

I cannot speak for Jeff, but I've never been an employee of Comcast, and I doubt I would ever be an employee of Comcast. Comcast employees wouldn't post what I post about them. Beyond that, I regularly post the same sorts of comments regarding DirecTV, Charter, Suddenlink, and the rest.

I have Digital Starter. I get the HD versions of channels like TNT, USA, AMC, Sci Fi and Food Network, WITHOUT "buying their box". $0 here. Live with it.

Lee Stewart · 06-26-2009, 11:36 AM

Quote:

Originally Posted by bicker

It is mind-boggling how self-centered that line of reasoning is. Essentially, you're asserting that anything that doesn't case Comcast in a bad light must therefore be inaccurate, and that anyone who disagrees with you must be an employee of the company.

Beyond that, you're actually wrong. As you've been told many times, Comcast pricing differs in different parts of the country, and Comcast does not charge extra for HD in many areas. They just don't. It isn't misleading. It isn't cryptic. It is clear, concise and deterministic.

I cannot speak for Jeff, but I've never been an employee of Comcast, and I doubt I would ever be an employee of Comcast. Comcast employees wouldn't post what I post about them. Beyond that, I regularly post the same sorts of comments regarding DirecTV, Charter, Suddenlink, and the rest.

I have Digital Starter. I get the HD versions of channels like TNT, USA, AMC, Sci Fi and Food Network, WITHOUT "buying their box". $0 here. Live with it.

There is no line item for the HD STB on your bill?

bicker · 06-26-2009, 12:25 PM

Correct.

Lee Stewart · 06-26-2009, 01:29 PM

Quote:

Originally Posted by bicker

Correct.

Just want to make sure I understand you. In your area with the Digital Starter tier - you have a choice of either a SD STB or a HD STB and either is included in the DS pricing with no extra charge for the HD STB over the SD STB?

Lee Stewart · 06-26-2009, 01:42 PM

Well I called Comcast about that line item I didn't understand:

Digital Service - additional outlet = $6.95/mo.

And here is what they told me . . .

When you get Digital Servce in your home, one TV is included in the price. If you add a 2nd TV then you pay $6.95 extra (for Digital Service) for the 2nd TV no matter what the STB is. If I added a 3rd TV - I would pay another $6.95/mo (total would be $13.90).

bicker · 06-26-2009, 04:18 PM

Quote:

Originally Posted by Lee Stewart

... no matter what the STB is ....

Ayup.

85MustangJeff · 06-26-2009, 04:37 PM

Quote:

Originally Posted by Lee Stewart

Well I called Comcast about that line item I didn't understand:

Digital Service - additional outlet = $6.95/mo.

And here is what they told me . . .

When you get Digital Servce in your home, one TV is included in the price. If you add a 2nd TV then you pay $6.95 extra (for Digital Service) for the 2nd TV no matter what the STB is. If I added a 3rd TV - I would pay another $6.95/mo (total would be $13.90).

So you have proved what I have been saying. I do not work for Comcast by the way. I drive fuel trucks for a living (diesel deliveries). I am not defending or criticizing Comcast either. Comcast is a business and EVERY business has to make a profit to survive right? That would be common sense.

I choose Comcast because for ME and again I say ME, it is the right option. Of course I want to pay less for what I receive who the heck wouldn't????

Man why would you pick on Bicker for being a Comcast employee anyway? Again he is another person with his point of view and I applaud him for it...

It seems like some people put Comcast to be the evil empire for crying out loud. If you don't like Comcast, geez you have other options out there. Or maybe it is just human nature for some to really want to hate something in life and stick with it, I dunno...

Jeff

06-25-2009, 06:27 PM	#80
85MustangJeff HD Rocks! Join Date: Jan 2008 Location: Acushnet, Massachusetts Age: 34 Posts: 103	On my statement every month I get charged for one TIVO box. I have two of them but the deal that I have with Comcast they are only charging me for one TIVO box. I do not know what the breakdown is because it is one charge. I have never been on a basic package from Comcast since the beginning. I cannot speak for any other market than mine and what I have been billed for in the past and currently. I have always had all 3 services from them therefore have always been billed as a package. I will stand corrected if someone here in my area is getting charged for the HD channels they receive. I do believe if anything they might get charged a lease fee for the use of the HD box, not for the access to the HD content as satellite had done when I had Dish. I just called phoned Comcast and again was told that if there is an HD channel in the package you choose from them you automatically receive it as long as you have an HD receiver. JEFF __________________ Epson Home Cinema 6100 Projector 100" Screen 16:9 Format Fixed Frame Monster Speaker Cables & HDMI Monster HDP 2400 Panasonic DMP-BD55 Comcast HD Tivo Direct TV HD DVR Onkyo HT-R530 2 Def Tech Pro Monitors 800 1 Def Tech Pro Center 1000 ****************************** FUTURE PURCHASES Definitive Technology ProMonitor 800 @4 Pioneer Elite SC07 HT Receiver

Similar Threads to Really PO'd at Comcast!
Thread	Thread Starter	Forum	Replies	Last Post
Comcast Trades Quality for Quantity with HDTV Offerings	eHDMI	High Definition News & Informative Articles	17	09-11-2009 07:45 PM
Comcast To Begin Rollout Of 22 More High Def Channels	Lee Stewart	Cable Providers	6	04-14-2009 07:14 PM
Comcast Debuts ‘Wideband’ in Twin Cities	Lee Stewart	Cable Providers	0	04-03-2008 08:17 AM
Comcast HDTV Adventure	jrpt	Cable Providers	14	01-11-2008 12:52 PM
Comcast Enters HD Quality Dispute	eHDMI	High Definition News & Informative Articles	31	09-18-2007 09:16 PM

06-25-2009, 06:30 PM	#81
bicker High Definition is the definition of life. Join Date: Jun 2006 Location: Burlington, MA Posts: 1,532	And that's the way it is here, in Mass., as well. No separate charge for HD.

06-26-2009, 11:15 AM	#84
bicker High Definition is the definition of life. Join Date: Jun 2006 Location: Burlington, MA Posts: 1,532	It is mind-boggling how self-centered that line of reasoning is. Essentially, you're asserting that anything that doesn't case Comcast in a bad light must therefore be inaccurate, and that anyone who disagrees with you must be an employee of the company. Beyond that, you're actually wrong. As you've been told many times, Comcast pricing differs in different parts of the country, and Comcast does not charge extra for HD in many areas. They just don't. It isn't misleading. It isn't cryptic. It is clear, concise and deterministic. I cannot speak for Jeff, but I've never been an employee of Comcast, and I doubt I would ever be an employee of Comcast. Comcast employees wouldn't post what I post about them. Beyond that, I regularly post the same sorts of comments regarding DirecTV, Charter, Suddenlink, and the rest. I have Digital Starter. I get the HD versions of channels like TNT, USA, AMC, Sci Fi and Food Network, WITHOUT "buying their box". $0 here. Live with it.

06-26-2009, 12:25 PM	#86
bicker High Definition is the definition of life. Join Date: Jun 2006 Location: Burlington, MA Posts: 1,532	Correct.

06-26-2009, 01:42 PM	#88
Lee Stewart Behold - the future! Join Date: Jan 2007 Location: Albuquerque, NM Age: 58 Posts: 25,188	Well I called Comcast about that line item I didn't understand: Digital Service - additional outlet = $6.95/mo. And here is what they told me . . . When you get Digital Servce in your home, one TV is included in the price. If you add a 2nd TV then you pay $6.95 extra (for Digital Service) for the 2nd TV no matter what the STB is. If I added a 3rd TV - I would pay another $6.95/mo (total would be $13.90).