Hard to figure Comcast out....

tomservo

Just when I think that Comcast really sucks, they come up with a great surprise. After haggling with customer service about my broken Box, inclluding cancelling my appointment with a tech without my permission, and saying that my problem was solved when it wasnt, and then telling me to go myself and return the box, I finally get a rep who is sympathetic, and they send a tech out today, right on time, with a new box, and lo and behold, about 7 NEW HD channels, includiing Travel HD, and ESPN News HD, MGM HD, FUSE, E! and a couple of movie channels!

hard to figure you out, Comcast. Anyway, now i got a new HD DVR. box, with 7 new HD channels, and, I got my MLB HD. You seem to go from CONcast, to ComCRAP, and then instantly turn COMCASTIC!
mebbe its the nature of the beast, and all TV providers are of the same mold.

Sykotic

Wait 'til you get the bill...

deadhead68

That's the beauty of Comcast, no bill for a service call.

DeadHead68

__________________
Toshiba 52HM95
Moto 3416 HD DVR
Sony STR-DG810 Receiver
Sony DVP-NS77H DVD
Denon SYS-76HT Speaker System
Harmony 670

Marcus Carr

Where are you located?

Chicagoman

Comcast shouldn't bill for service calls because some are bogus and unnecessary. Notice I said some and not all. In the past when their internet service would go down I would call. They would deny up and down any outage anywhere in the city, tell me it's only me who called and to check my computer; they'd hold. Thank you. After finding nothing; they would then tell me I needed a service call appointment. So I'd make one. Strangly within an hour or so the service would 'mysteriously' be restored. I then would have to call back and cancel the service call.
Now when there is an outage I record the time that I first notice it. Then after several hours, if not restored, I call to report the outrage which I am sure they are aware of, and I refuse to make a service call appointment. When the service is 'mysteriously' restored; I again record the time and sometimes call and receive pro-rated credit for the lack of service. I think it has to be out a minimum of three hours. Comcast knows when whole neighborhoods are out but they won't admit it. They want you to think the outage is always just you. But it's not just you. Ask your neighbors.

tomservo

I am in the Detroit area, and the new HD's are:
Travel Channel HD
Green Channel HD
MGM HD
LMN HD (Lifetime Movie Network)
FX HD
E! HD
SPIKE HD
TOON HD
NIC HD
Disney HD
DXD HD (Dont know what this is. looks like a kids channel)
LIFETIME HD
FUSE HD
ESPN NEWS HD
INDY FILM CHANNEL HD
WE HD (Womens Entertainment)
BIOGRAPHY HD

All added on ONE DAY! pinch me. I must be dreaming!
So as of today, I count 53 HD channels, not including premiums. And of course starting May 1st, MINUS the NFL Network HD

JohninTenn

Comcast here will give you a new box if you bring it to thir office.