Weekly re-boot...

tripod · 04-01-2009, 03:04 PM

every sunday between 6PM and 8PM my 8300 DVR shuts off and I have to re boot my system by shutting all tv related acessories off.Blue Ridge Cable,Pa.Has missed about 3 sundays in 1 year.Any ideas?

Sooner Al · 04-01-2009, 04:05 PM

Quote:

Originally Posted by tripod

every sunday between 6PM and 8PM my 8300 DVR shuts off and I have to re boot my system by shutting all tv related acessories off.Blue Ridge Cable,Pa.Has missed about 3 sundays in 1 year.Any ideas?

Have you tried contacting Blue Ridge Cable customer support as a first step?

mrknowitall526 · 04-03-2009, 10:53 PM

We had a problem with an 8300HD this week, called Blue Ridge, and somebody came out to our house that same day around 5PM. My mom said the man told her he works from 1-9 every day. Isn't that great customer service??

I think you should call Blue Ridge. Our 8300HD was having a problem, and they ended up replacing it with the 8300HDC. Seems to work a lot better. The 8300HD kept skipping out on the video and sound and would get all garbled about once a minute.

04-01-2009, 03:04 PM	#1
tripod USN RET. Join Date: Mar 2009 Location: Pocono Mts,Pa. Posts: 10	Weekly re-boot... every sunday between 6PM and 8PM my 8300 DVR shuts off and I have to re boot my system by shutting all tv related acessories off.Blue Ridge Cable,Pa.Has missed about 3 sundays in 1 year.Any ideas? __________________ We have done so much for so long with so little,we can now do the impossible with nothing!

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04-03-2009, 10:53 PM	#3
mrknowitall526 A couch and an HDTV to go please. Join Date: Jan 2009 Location: Lehigh Valley, PA Posts: 12	We had a problem with an 8300HD this week, called Blue Ridge, and somebody came out to our house that same day around 5PM. My mom said the man told her he works from 1-9 every day. Isn't that great customer service?? I think you should call Blue Ridge. Our 8300HD was having a problem, and they ended up replacing it with the 8300HDC. Seems to work a lot better. The 8300HD kept skipping out on the video and sound and would get all garbled about once a minute.