Comcast Installation Fees

gijoe411 · 09-30-2009, 10:39 AM

Checking on the comcast website it says $99 to install a simple cable modem, which would take me about 45 seconds. You have to select this option when setting up your installation, is there any way around this?

oblioman · 09-30-2009, 10:44 AM

Do you already have comcast in the house? personally, me would not rent a cable modem from comcast,,,go buy one.

gijoe411 · 09-30-2009, 10:59 AM

No, this fee wasn't for renting one, it was for the installation.

oblioman · 09-30-2009, 11:09 AM

that seems odd. most new sign up's include the installation fees. Do you have any other options besides's comcast?

bicker · 09-30-2009, 05:18 PM

Quote:

Originally Posted by gijoe411

... is there any way around this?

Give them a call: 1-800-COMCAST

Sykotic · 10-01-2009, 11:47 PM

My local MSO is doing away with self installs because of the large percentage of service calls that follow a failed self install. Modems are more sensitive to signal issues that tv. Just because you have the ability to plug it in, doesnt mean you have the ability to make sure its getting the right amount of signal.And usually when it doesnt, for what ever reason, the customer always blame the cable company for low signal. Pay the install, this way if anything goes wrong, you have someone to blame..

Bark4Soul · 10-17-2009, 02:22 AM

Or see if u can call and set it up as a SiK (Self Install Kit) and that way u avoid all that nonsense. I work for the company in tech support, so fire away if I can help I will

09-30-2009, 10:39 AM	#1
gijoe411 My plasma is High Def. Join Date: Sep 2009 Posts: 6	Comcast Installation Fees Checking on the comcast website it says $99 to install a simple cable modem, which would take me about 45 seconds. You have to select this option when setting up your installation, is there any way around this?

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09-30-2009, 10:44 AM	#2
oblioman OTIS,,me hero Join Date: Jun 2004 Location: Someville TN Posts: 4,558	Do you already have comcast in the house? personally, me would not rent a cable modem from comcast,,,go buy one.

09-30-2009, 10:59 AM	#3
gijoe411 My plasma is High Def. Join Date: Sep 2009 Posts: 6	No, this fee wasn't for renting one, it was for the installation.

09-30-2009, 11:09 AM	#4
oblioman OTIS,,me hero Join Date: Jun 2004 Location: Someville TN Posts: 4,558	that seems odd. most new sign up's include the installation fees. Do you have any other options besides's comcast?

10-01-2009, 11:47 PM	#6
Sykotic Got HD? Join Date: Jan 2007 Location: Institutionalized Posts: 446	My local MSO is doing away with self installs because of the large percentage of service calls that follow a failed self install. Modems are more sensitive to signal issues that tv. Just because you have the ability to plug it in, doesnt mean you have the ability to make sure its getting the right amount of signal.And usually when it doesnt, for what ever reason, the customer always blame the cable company for low signal. Pay the install, this way if anything goes wrong, you have someone to blame..

10-17-2009, 02:22 AM	#7
Bark4Soul What is HD? Join Date: Oct 2009 Location: Arvada, Colorado Posts: 3	Or see if u can call and set it up as a SiK (Self Install Kit) and that way u avoid all that nonsense. I work for the company in tech support, so fire away if I can help I will