My hard drive has crashed and Dish is sending me a replacement receiver (3-5 days.) There will be a $14.99 shipping charge. First crash in six years; 522 was flawless for over 4 years, VIP 722 was perfect till now 1.5 years.
Hope they still have a VIP 722 to send out, it is a great machine.
Customer service was pretty good on the phone.
silentgarth
05-20-2009, 12:14 PM
What were some of the early warnings that it was going out?
fhoegler
05-20-2009, 03:13 PM
do you have home protection plan?
Loves2Watch
05-20-2009, 06:29 PM
do you have home protection plan?
Evidently not or it would have been free...
patmurphey
05-21-2009, 10:47 AM
Evidently not or it would have been free...
3 months of the protection plan would cost more than the shipping charge.
Loves2Watch
05-24-2009, 11:37 AM
3 months of the protection plan would cost more than the shipping charge.
That may be true but, if you ever have them come out for service, the charge is $99 so the protection plan more than makes up for that in cost.