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XA1 - "Audio Format Not Supported" Message

borromini
12-30-2008, 12:33 AM
Came back from vacation and tried to play a couple standard DVDs on my XA1, but nothing displays on the screen other than the message "Audio Format Not Supported" in the lower left-hand corner. The player then continues to play the disc but no video/audio coming out.

I'm connected via HDMI and tried several DVDs with no luck. Also unplugged the unit for a minute to see if that would reset the problem...no luck. I've had the 3.0 firmware since end of October with no issues until now.

I'm not even able to go to the setup screen after interrupting the playback of those DVDs as I get the same error message.

Searched this forum with no luck regarding this error message.

Loves2Watch
12-30-2008, 08:48 AM
Try this - remove the DVD from the player. Delete the persistent storage. Unplug player for 1 hour. See if that resolves your issue. You might also want to get the latest firmware update v4.0 here - http://tacp.toshiba.com/customersupport/model_firmware.asp?model=hd-xa1