just went back to Comcast.......

I was a long time subscriber to Comcast here in the North East and was happy with the service but unhappy with what HD channels the offered. right after i signed up for comcast the launched a bunch of new HD channels here in the north east. it just happened to be the channels i was waiting for.

right off the bat i knew that was a bad sign. then after dealing with a 3 day install because the installer kept putting me off, then i should have walked away from this deal. since i have had tons of issues like my DVR not recording properly and my dish losing singal without reason. it could be a clear perfect day and i still would lost my singal.

i decided to send a email to the senior VP of D and ended up getting a high up customer service rep that was flat our hard azz. she pretty much put down a line that i was locked into a contract and offered nothing to try and make me happy. i told her is wasn't interested in saving $5 a month and i would rather have my boxes and service working right. i had her look up all the disconnects without cause and service calls i had in the past year and she pretty much took that as "normal". now if having issue after issue for over a year is normal then i don't want to know what it's like when things go really wrong.

so i called comcast and they offered me a deal for 1 year with no contract. it's pretty much their 79.99 deal but instead of 6 months it's a year. they also noted on my file that i could reup up that deal next year and not have to worry about price increases. so i'm getting their top service, 1 tivo dvs, normal HDDVR, HD box, digital box, plus tax for 129.30. right now i'm playing about that from directv and dealing with all these issues.

i also found comcast's picture to be a whole lot better. even the installer paused when he saw the picture, his exact quote "wow that's a nice picture, why are you switching again". i'm honestly not even adding anything to it.

so in the end tried to work it out with directv but they just lost me once they took that whole, "you're in a contract so we don't have to do anything" stance.

Welcome back.. Yeah I to had a huge problem with directv, still going through the problem now actually. I had tons of issues with poor signal and loss of signal and directv doesnt seem to care a bit. I returned to comcast like you and the HD picture quality is FAR better on comcast.

Welcome back.. Yeah I to had a huge problem with directv, still going through the problem now actually. I had tons of issues with poor signal and loss of signal and directv doesnt seem to care a bit. I returned to comcast like you and the HD picture quality is FAR better on comcast.

sometimes you lose singal if there is a split casing on the lines. i kept losing my singal and nobody could figure it out but then they sent some fairly smart tech to my house, a young kid at that, and he thought it might be a split open line.

what happens sometimes is when it's hot out the cable casing expands but when it gets cold the casing shrinks. this might cause the cable casing to split open. that then might cause a lost singal.

he came to this conclusion based on when i was losing my singal. it seemed to happen at night. all we needed to do was cut the lines and replace the metal tips on the ends. then make sure there wasn't any split casing going beyond the metal tips.

also shielding might cause you to lose singal. sometimes you don't get a clean cut when making a end and the shielding will pop up and hit the copper.

another issue that could cause dropped singal is rain. sometimes the tech doesn't put the rubber ends on the lines and water will lead to burned up copper. i ran into this issue a couple times when i was a tech. all i needed to do was replace the ends and place rubber tips on the ends. the best thing to do is place the outside lines in a place where it's shielded by the elements.

hope some of that helps you and makes your issues with Directv go away. i wish my issues were that easy. my issues came from D having faulty equipment and them disconnecting my service without reason and then putting it back on after wasting an hour of my time.

You don't need to put "rubber ends" on the cables.

The coax connectors they make now are waterproof.

not totally waterproof. But, yes rubber boots do help. The lines outside should also be hung so that moisture will not drain to the fitting. Alot of factors cause signal loss.

You don't need to put "rubber ends" on the cables.

The coax connectors they make now are waterproof.

sorry but that's not even remotely true. i not only used to work for Comcast but also Directv and it wasn't that long ago.

i see you going from thread to thread mocking and acting like you know a thing or two but this statment shows me you are just some internet tool trying to get a rise since he isn't getting it in real life.

i know many installers and even had some come out to put on rubber ends. hell just last year i took on a couple jobs to help out a buddy of mine and we put rubber ends on every outside lines. 1 of the service calls were only done a couple months prior and the inside was ashed out. those were the brand new fittings which you called "water proof".

having been in the business from 1998 to 2007 i think it's a safe bet to say i have seen enough fittings to know they are not water proof.

not totally waterproof. But, yes rubber boots do help. The lines outside should also be hung so that moisture will not drain to the fitting. Alot of factors cause signal loss.

drip loops (you talking about that technique), rubber ends, and silicone usually make for a longer lasting cable.

this tool you responded to is just going from thread to thread talking smack about stuff he knows nothing about. while i'll admitt i'm no engineer but i know my stuff as far as install tech work goes.

also over amping the lines can also cause issues. some people, like myself, are video/audiophiles and we buy amps to get a better singal. the issue with that is sometimes they don't live that far from the office and the singal is already amped to the max. by adding another internal amp they can blow out a tuner. there was a amp already placed in my home when i purchased it this year so i just left it on without checking it first. when the tech came in i realized quickly i was already getting more then enough streangth on my singal.

i'm having an issue only on certain channels though. i called comcast and they are coming out on Monday. for some odd reason my singal keeps dropping out and i'm losing audio and pixalating even though my singal is very dam high, almost perfect. my tivo says everything is fine singal wise but certain channels are just dropping out while others are working perfect.

has anyone else ran into a problem like this. maybe that's why the amp was installed. to bad the tech took the power plug.

sorry but that's not even remotely true. i not only used to work for Comcast but also Directv and it wasn't that long ago.

i see you going from thread to thread mocking and acting like you know a thing or two but this statment shows me you are just some internet tool trying to get a rise since he isn't getting it in real life.

i know many installers and even had some come out to put on rubber ends. hell just last year i took on a couple jobs to help out a buddy of mine and we put rubber ends on every outside lines. 1 of the service calls were only done a couple months prior and the inside was ashed out. those were the brand new fittings which you called "water proof".

having been in the business from 1998 to 2007 i think it's a safe bet to say i have seen enough fittings to know they are not water proof.

I guess you told me a thing or 2.
:rolleyes:

Maybe someday you'll learn to use "I" instead "i" in a sentence.
I see you haven't noticed a lot of people capitalize the first letter of the first word in a sentence.
Your lack of basic grammar skills makes you look like an internet tool.

I just remembered you're the person that was going to start a lawsuit with DIRECTV over the $150 cancellation fee. :haha:
How's that working out ? :lol:

Unless you have 6+ outlets, an AMP is a band-aid, not a solution. A proper wired house has the primary running from the outside to the inside (wherever) and all the lines from inside the house should be ran to this same location. Do you have multiple splitters in multiple locations? Improper splitter usuage causes the most signal lose. Fittings or lose connections also contribute. Maybe the barrel in the wallplate has gone bad. ...And just maybe the tap feeding your address is weak on certain frequencies and needs to be changed out. Good Luck, let us know that the tech did to correct your problem.