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poor picture quality with the new H20 dtv

watchguy
03-18-2006, 01:45 PM
Hello everyone!

I did a quick search to find a previous post regarding my concern but didn't find really anything spacific with my issue.

Anyway, I just had the new DTV H20 reciever installed so that I can get local channels in high definition, yeah! One thing I noticed right away is the poor picture quality in high def with this receiver compared to my old Samsung T360. This thing is terrible!

On my old receiver, the piicture was brilliant in high def, especially the shows that were filmed with high def cameras such as shows on discovery hd and the like. It's probably been said before but it literally like being there in person! But, this new receiver is junk! /the picture grainy and all of a sudden I can actually see resolution lines!It's no better than watching tv on my 30in in SD. I've togled through all the resolution settings and the picture is still sub par!

Also the installer didn't explain one thing about the new receiver after the install. After the installation, He called DTV to activate the new box, then gave my the phone to talk to the customer service rep. and then left while I was on the phone! I did however mention to him that the picture quality in HD was noticably worse than my old system. He said nothing then left!

I had to call back and speak with an "advanced" Tech to have him explain my new receiver, which he did a very good job!

Anyway back to my primary concern! Anyone also notice the degradation in picture quality with this new system? Is it because of the mpeg4? format or just low quality electronics? BTW I have a Hitachi 57" crt hid def ready monitor (less than a year old).

I'm so disappointed! hate to even turn the tv on because I just get pissed off looking at it!

iserum
03-18-2006, 03:44 PM
u might need to do the setting correctly, check your setting for TV monitor for you CRT make sure you have resolution checked for tv. also turn on the native resolution on, you can try all the resoultion in front of the box, if your TV has hdmi h20 receiver works very good with it, also h20 has a very good OTA tuner built in you can connect a rabbit ear antenna to find local OTA broadcast and check if it improves your situation, you can also update the guide if you put the zip code for locals in setting, also for Dolby digital you need to turn on the option in audio setting.
I have two H20 receivers and i have seen no difference in PQ between HD locals OTA or through DTV, I am also getting all other local OTA through antenna.
Most importantly make sure you have the latest software.

Overall i am very satified with DTV broadcast, the installer did not do a good job, he has to come twice to align the dish, one each time for 5LNB and 2nd time for international dish.

watchguy
03-18-2006, 06:15 PM
Thanks for the info.

But I've done everything you suggested and still the PQ is Not as good as with my older SAMMY T360. Also, where I live, I've always been unable to get hi def locals OTA. As stated in my post, the difference is appearent in the 2 receivers, not OTA and receiver.

Thanks for your imput!

Regards.

hdtvjunkie
03-18-2006, 07:38 PM
Thanks for the info.

But I've done everything you suggested and still the PQ is Not as good as with my older SAMMY T360. Also, where I live, I've always been unable to get hi def locals OTA. As stated in my post, the difference is appearent in the 2 receivers, not OTA and receiver.

Thanks for your imput!

Regards.
Sounds like a cabling problem. How does the programs look that are filmed with hd cameras like discovery hd and so forth. I also have the h20 receiver and i love it. I have had a few problems but not with the new reciever. My hd programming looks great.