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sony 960 broke, 2 yr warrenty pays off, can i get extended warrenty?

far
02-17-2006, 10:40 PM
I purchased my sony 960 august 2004, i am over the road truck driver so i watch it about 7, to maybe 10 days a month if i am lucky. while watching the tv it went off and never came back on. i called sony and they had a local repair man call up and set up a time to come to my house. Very professional outfit.

He diagnosed the problem as a bad board. he said if the tv wasnt under warrenty it would have been around $500.00 to fix. with the in house service call. The thought of taking it to be fixed is more of a nightmare than somthing i would consider doing(to avoid in home service call), as the weight is horrific.

so far i am waiting for the board to be mailed up from califronia (i in oregon). as of course the first one that was mailed was the wrong board. but no big deal, i am not home to watch it most of the time.

i am kind of jellous of the people who bought the same tv with 5 year warrenties included in the price. i kind of thought i could go 5 or 6 years without a problem which has been the case with my toshiba's. the back of the sony says it was made in Mexico.

my advice is go with the xbr, as that 2 year warrenty might be worth more than u think.

It is a great set.

My question. While my tv is still under the original warrenty is there a place i can extend my warrenty, that is not a fly by night outfit? the store i purchased it from says no.

thanks for your help

BrianO
02-17-2006, 10:54 PM
My question. While my tv is still under the original warrenty is there a place i can extend my warrenty, that is not a fly by night outfit? the store i purchased it from says no.

thanks for your help

Check with Sony USA. While I am not sure about Sony's extended warranties in the USA, in Canada a "Sony Care" Extended Warranty with in-home service can be purchased at any time during the intial warranty period with a phone call to Sony. In the case of the XBR960 that would be any time during the first 2 years. The warranty can be extended to a maximum of 5 years from date of purchase.

RandyWalters
02-18-2006, 08:31 AM
My question. While my tv is still under the original warrenty is there a place i can extend my warrenty, that is not a fly by night outfit? the store i purchased it from says no.Yes, as long as you have 90 days left on the manufacturer's warranty you can buy an aftermarket Repairmaster extended warranty from various online vendors. I just bought one for my Plasma from Chris at Clevelandplasma dot com. He has great personal service and happens to have probably the lowest prices on aftermarket warranties (he beat everybody i found including TVAuthority). I presume your XBR960 cost'd(?) between $1500 and $2500 so the warranty would be $185.

http://clevelandplasma.com/warranties.php?PHPSESSID=ed727a115e3b157bcde047cf0 f208e28