dave b
04-25-2012, 06:13 AM
ANYONE see this message befor DVR MESSAGE unable to locate hub...... please check your home network connection!!!! I got this when I tried to record MLB from my sons box and watch down stairs, it started recording,,,, I watched a few minutes, couldn't fast forward past a series of commercials then the message then it flipped to a regular channel....!!!!??? Anyone know what's up with that??? think I have to make that dreaded call to you know who????:eyecrazy
I would first try some basic trouble-shooting at home. Unplug your STBs/DVR, reset your router, and then plug everything back in. See if that clears it up.
If unplugging it doesn't work then you need to contact customer support and re initialize your box. which can be a pain in the butt :banghead:
The autocorrection support function located in the STB menu will reinitialize the STB. This is a customer capability that was added in the past few months, and is a reinitialization of the STB that the customer can perform without having to contact customer support.
PoloDude
05-03-2012, 05:51 PM
The autocorrection support function located in the STB menu will reinitialize the STB. This is a customer capability that was added in the past few months, and is a reinitialization of the STB that the customer can perform without having to contact customer support.
Yes, a call to CS is not always needed. The auto correct may have to be run 2xs for it to work.