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What's this mean.....????

dave b
04-25-2012, 07:13 AM
ANYONE see this message befor DVR MESSAGE unable to locate hub...... please check your home network connection!!!! I got this when I tried to record MLB from my sons box and watch down stairs, it started recording,,,, I watched a few minutes, couldn't fast forward past a series of commercials then the message then it flipped to a regular channel....!!!!??? Anyone know what's up with that??? think I have to make that dreaded call to you know who????:eyecrazy

JPL
04-26-2012, 06:42 AM
I would first try some basic trouble-shooting at home. Unplug your STBs/DVR, reset your router, and then plug everything back in. See if that clears it up.

PJL2
05-03-2012, 05:22 PM
If unplugging it doesn't work then you need to contact customer support and re initialize your box. which can be a pain in the butt :banghead:

The autocorrection support function located in the STB menu will reinitialize the STB. This is a customer capability that was added in the past few months, and is a reinitialization of the STB that the customer can perform without having to contact customer support.

PoloDude
05-03-2012, 06:51 PM
The autocorrection support function located in the STB menu will reinitialize the STB. This is a customer capability that was added in the past few months, and is a reinitialization of the STB that the customer can perform without having to contact customer support.

Yes, a call to CS is not always needed. The auto correct may have to be run 2xs for it to work.