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Replace Vizio HDMI ports?

jensen605
04-23-2012, 10:48 AM
Is there somewhere that I can buy replacement HDMI ports for my 18 month old Vizio?

I'm pretty sure that they have failed.

We were watching TV yesterday when the screen went black. We thought it was our cable, but then realized the blue-ray player wasn't working either. Both are hooked to the TV using HDMI cables. But, the Wii works fine and that's hooked through regular RGB cables.

I unplugged the HDMI cable and plugged it back in. We got video for about 5 seconds before it said "no signal" again. We also got it to give us an error for a few seconds - a bright pink screen that said something about not authorized for high definition (unfortunately, it wasn't on the screen long enough for me to write it down). Then it went to "no signal" again.

I tried all three ports and even different HDMI cables. We unplugged the TV, hoping it would reset something. Nothing seems to get the HDMI ports to work.

We are able to watch our cable using the regular cable port. But, it won't give us our high definition channels through the DVR.

I will also note that this was not caused by an electrical storm or any power surge that we are aware of. This happened in the middle of a bright, sunny day and no one touched anything.

Any advice would be sincerely appreciated since we are out of warranty.

RBTO
04-23-2012, 02:39 PM
You might attempt reaching Vizio using the following contact information. There has been a lot of chatter about failing HDMI ports lately, and some recalls because of that happening. Some manufactures don't buffer these ports, which are exposed to the external environment (static discharges, et al.) and if not adequately protected, they can be sent to HDMI port heaven fairly easily.

You're probably going to find that replacing the ports is no easy task, and if you have a service center do it, it may be cheaper to buy another receiver. If you reach Vizio, try to work something out with them if possible.

I wouldn't invest in another Vizio brand receiver should you decide to replace it, but that's just my personal opinion.

http://contacthelp.com/directory/Shopping/Electronics/Vizio?ListingID=430

ahodgson
05-12-2012, 01:49 PM
Is there somewhere that I can buy replacement HDMI ports for my 18 month old Vizio?

I'm pretty sure that they have failed.

We were watching TV yesterday when the screen went black. We thought it was our cable, but then realized the blue-ray player wasn't working either. Both are hooked to the TV using HDMI cables. But, the Wii works fine and that's hooked through regular RGB cables.

I unplugged the HDMI cable and plugged it back in. We got video for about 5 seconds before it said "no signal" again. We also got it to give us an error for a few seconds - a bright pink screen that said something about not authorized for high definition (unfortunately, it wasn't on the screen long enough for me to write it down). Then it went to "no signal" again.

I tried all three ports and even different HDMI cables. We unplugged the TV, hoping it would reset something. Nothing seems to get the HDMI ports to work.

We are able to watch our cable using the regular cable port. But, it won't give us our high definition channels through the DVR.

I will also note that this was not caused by an electrical storm or any power surge that we are aware of. This happened in the middle of a bright, sunny day and no one touched anything.

Any advice would be sincerely appreciated since we are out of warranty.

I had this issue also, seems lots of people are having problems with the hdmi ports on Vizio tvs. I posted a solution that worked for me but since I don't have five posts cannot add the url here.
It is under "Vizio LCD HDMI ports problem (Seems to be common)" thread in this same forum.
Hope the solution works for you.

jharrison.mfsr
10-24-2012, 10:14 AM
this might be an obvious solution, but if at least one of the HDMI ports work, you could use an HDMI switch.

HDMI switches range really broadly in price, you can go for a $25 one or a $200 one.

Gefen ($200) option (http://www.gefen.com/kvm/dproduct.jsp?prod_id=9556) which has RS-232 control (I'm guessing you don't need that but it's awesome in my home automation system).

You can also go the inexpensive option (found this (http://sewelldirect.com/3x1-HDMI-Switch-with-Remote-13b-Compliant.asp) on google).

ImRizzo
10-24-2012, 11:06 AM
On most TV's the HDMI is incorporated into the main circuit board ( a bad design feature) and requires a complete replacement.

ThePauper
10-25-2012, 06:49 PM
You didn't mention which other ports you do have working, but I would assume that you have other options than simply replacing the entire TV. If you still have component ports working, you could look into getting a used HD receiver that can take HDMI connections and connect it to the TV using component video.

jkkyler
10-26-2012, 08:26 AM
You didn't mention which other ports you do have working, but I would assume that you have other options than simply replacing the entire TV. If you still have component ports working, you could look into getting a used HD receiver that can take HDMI connections and connect it to the TV using component video.

No need to get a used HD receiver - every HD receiver I have ever seen has component outputs but regardless the cable or sat company sends you what they have avail and you really don't get a choice. The OP should be able to get his HDMI ports replaced which as stated usually requires the main board being replaced.