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Temporary Shutdown of Receivers

relax221
04-13-2012, 04:13 PM
When I leave Florida to go to NY can I unplug all receivers and TVs and then call DTV later in the week or do they have to be plugged in when I call them ?

Mike

WestDC
04-13-2012, 04:32 PM
Unplugging the receivers for any extended time, When the receivers are powered up again they will need to be re-activated either from your online account or by calling D* to re-activate your service.

If you are suspending your account - then you will need to call D* to have your service restored.

relax221
04-13-2012, 04:56 PM
Going away for 6 months and will reactivate by calling DTV...so the receivers can be unplugged and I can call them a week later to shut them off ?

Mike

WestDC
04-13-2012, 05:12 PM
Going away for 6 months and will reactivate by calling DTV...so the receivers can be unplugged and I can call them a week later to shut them off ?

Mike

Yes you can, I wasn't sure what you were doing - But to Suspend your account - They Stop Billing , If you unplug the receivers they stop talking to the SAT and go to sleep - but that won't stop the Bill :)