rubystone1111 09-28-2009, 06:54 AM found this info at blu ray.com forum.
hopefully this can help with others that are having a problem with the freezing.
Jacob
http:///showthread.php?t=95666&page=12
Hey, this is my 1st post. I HAD to let everyone know that I got my fixed 100%. I sent it back to Panasonic. They had it for 3 months!! BUT! When I got it back. It played PERFECT!! I put it through some serious tests. I've had it back for over a week now. Played MANY Blu's as well as DVD's & CD's. Has not froze ONCE! Panasonic supplied me with a new power cord & they rewired the power lines inside of the unit. Also gave it a new firmware update as well as a software update. I strongly advise everyone of you to send it to Panasonic directly! Its under warranty for 1 year after date of purchase . Therefore EVERYONE is covered since this model has not even been out for a year yet.
Techlord 09-29-2009, 05:30 AM I always thought it was a hardware issue since firmware updates didn't seem to fix it. Glad you finely figured it out, others should follow suit!
rubystone1111 09-29-2009, 05:56 AM it was someone else who did that. I just reposted the message to other sites about it.. I know its a problem for some. there is talk that its software or hardware.. who knows.
my player is working fine.
Jacob
BIslander 09-29-2009, 07:08 AM Personally, I'm not buying that poster's claim of a solution. Panasonic has made no announcement of a fix.
Chris Gerhard 09-29-2009, 09:55 AM It is possible that Panasonic found the problem and can fix it with a hardware modification but I am skeptical until Panasonic indicates as much.
Chris
Personally, I'm not buying that poster's claim of a solution. Panasonic has made no announcement of a fix.
It is possible that Panasonic found the problem and can fix it with a hardware modification but I am skeptical until Panasonic indicates as much.
Chris
Panasonic may not want to announce that the player needs to be sent to them if it is a widespread problem like it appears so that people without the issue do not send the player to them. I think nearly all mfg, "forget" to announce such things for fear the cost would be too great.
I would say if someone does have this issue, then they should be calling Panasonic to get it fixed.
rubystone1111 09-29-2009, 02:13 PM I remember when I had the panasonic 30 player.. I heard stories about the disc drive going bad.. it was a big problem for some.. people would send it in to get fixed. i finally sent mine in when I it was the last day of the warrenty. I got it and it worked fine.. but then gave it to a family member.
once I had upgraded to the 60 and then the 80.
Jacob
Chris Gerhard 09-29-2009, 02:41 PM Panasonic may not want to announce that the player needs to be sent to them if it is a widespread problem like it appears so that people without the issue do not send the player to them. I think nearly all mfg, "forget" to announce such things for fear the cost would be too great.
I would say if someone does have this issue, then they should be calling Panasonic to get it fixed.
The cost will be great and for a product that provides little or no profit to begin with. The entire situation with low Blu-ray player prices and great expense to provide firmware, customer support and warranty repair has got to be very frustrating for the companies involved. I don't think this business model turned out to be a good one.
Chris
The cost will be great and for a product that provides little or no profit to begin with. The entire situation with low Blu-ray player prices and great expense to provide firmware, customer support and warranty repair has got to be very frustrating for the companies involved. I don't think this business model turned out to be a good one.
Chris
That is one reason I think the mfg need to shift the cost of firmware updates for DRM & BD-Java updates to the studios that want them as a way to be profitable. If I was the head of one of these companies I would be pushing this to the other companies to force the studios to pay this cost.
IMO, the DRM updates should have been set up as a universal system update done by the studios on the BD discs they make. And the BD-Java updates could be handled by simply freezing the version and forcing all that are involved to stick with ONE version.
rubystone1111 09-29-2009, 04:13 PM that is a curious answer since HDdvd was more complete then bluray and yet lost the war.
Jacob
Who's post are you referring to?
Techlord 09-29-2009, 05:07 PM Panasonic may not want to announce that the player needs to be sent to them if it is a widespread problem like it appears so that people without the issue do not send the player to them. I think nearly all mfg, "forget" to announce such things for fear the cost would be too great.
I would say if someone does have this issue, then they should be calling Panasonic to get it fixed.
If the problem was much more wide spead and consumers were crying out I think Panasonic would take a more direct approach and just tell consumers if you are having problems to send it in, it seems the more people that complain the more manufacturers take notice and offer options.
True. It does seem a lot of people have this issue, but I didn't even know about it until recently myself. I have no such issue with my BD35.
Techlord 09-29-2009, 10:59 PM True. It does seem a lot of people have this issue, but I didn't even know about it until recently myself. I have no such issue with my BD35.
Pure luck!
BIslander 09-30-2009, 01:10 AM Pure luck!The BD35/55 models have never had this problem. It started with the BD60/80 models.
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