Unresponsive 222K remote

The screen which comes on when turning on the TV for the first time in the day says to hit "select" to watch TV. The select button on the TV1 remote for tuner 1 does not do anything. It is necessary to open the door on the receiver and push that select button. This is taking place on a replacement receiver which was to correct the same problem on the first 222K receiver. I have been talked through the so called procedures by Dish support people several times to correct this issue but it appears that we are not solving the problem. Once the select button on the receiver is pressed it seems as though the remote operates correctly.

Ask then to send you a replacement remote as it seems that one is not functioning correctly.

As a follow up to my original post I would like to mention that an excellent Dish support staff member finally understood my remote problem as an IR interference problem. The solution was a new 21.0 IR/UHF PRO remote (no charge - 2nd day air) from Dish which I reconfigured from being an IR remote to a UHF remote. The UHF remote now controls TV1 without a glitch. The reconfiguration involved removing the 2 module from the bottom front of the remote and turning it over to the side that says 1 and then reinstalling it so that the 1 shows. Also verify that the switch in the battery compartment is in the IR/UHF position. It is then necessary to go through the procedure by which the receiver and remote recognize each other. This procedure should work for the ViP 222, ViP222k,ViP622 DVR, ViP722DVR and ViP722kDVR receivers according to my understanding.