Quote:
Originally Posted by bicker
It is always essential to get all such promises in writing. Any other assertions are best intentions, but if you want to rely on something, so much that you'd consider not having received it indications of a "lie", then it is your responsibility to yourself to get the promise in writing.
I cannot tell you how often I see people misinterpret marketing, perverting an objective into a promise. Don't screw around with yourself -- do yourself a favor: Always get everything you want to count on in writing.
And if you cannot get it in writing, then don't count on it.
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It's funny you say that actually b/c I asked for it in writing and they said they could not do that for me. It is unfortunate on their end over a telephone to make such promises and or statements to consumers like myself that they would be providing more HD content. Even field technicians I personally know are being told in meetings that it's on it's way and even the field techs are putting their hands in the air. At first they (Comcast) stated to me that they could not provide more HD content due to the analog stations taking up the required bandwith needed. I do believe them on that account but don't tell someone it's on it's way and give a time line that can't be kept. To me it 's a lie and if it's due to marketing on their end they are losing. We have FIOS here in this area now along with Dish and DTV and Comcast is losing a lot of customers here due to high def content and price value. That is all I am saying Bicker, I have their DOSCIS 3.0 internet and VOiP phone and I love it. I chose to go with DTV simply for the HD content I am receiving for the dollar.
JEFF
