Quote:
Originally Posted by PFC5
Try running the data side face up under really hot water for about 30 seconds and that should remove any dirty smears off the disc when you wipe it with a clean (and soft) lint free cloth/towel.
If it happens at the same point in a movie then it is the disc causing the problem, not the player.
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I figured it wouldn't hurt to update my players firmware from 1.1 to 1.5 but the download link on the website doesn't work
I shot them an e-mail to see what the problem is.