Quote:
Originally Posted by PlasmaMan007
I was thinking of purchasing a new Panasonic G10 today off amazon. The only fear I have are dead pixels. The last tv/monitor I bought was a 24" and had a bright green pixel that I couldn't get rid of. These things bother me greatly. I had to fight tech support until they sent me a replacement (which was a refurb) then fight them again to send me a brand new one.
My question is, is it still common for these tvs to have dead pixels? Are they difficult to fight for a replacement? As I said, I was looking at the Panasonic G10 off amazon.... I've never owned a panny, so I don't know how good they are with customer support. I heard about the Viera Concierge but it sounds like it could be a load of crap. What do you guys think?
I'd honestly hate to receive a new TV and have a dead pixel which would distract my TV viewing. I'm new to the whole HDTV scene, and I'm trying to upgrade my current 42" CRT tube. Thanks.
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I bought my Panny from amazon, and it had a few(About 8) dead pixels.. I called up Panny, and they sent a tech out to look at my TV. He said he would have to take it and replace the panel, He offered a loaner tv as I waited for my panel to come back.. SO my experience was Great.. Sucked I got one with some dead pixels, but they fixed it...
I didn't even know the pixels were dead until I was running a Break in dvd and was about 3" from the Panel..