Hello everyone! My name is Robert and I'm a member of the Charter Communications Umatter2Charter Social Media team. Even though we haven't been responding we have been tracking HighDef Forums for some time. We want to maintain consistency on this site, so we are offering a single point of contact.
WE ARE NOT GOING TO LEAVE YOU HANGING. We’re here to listen, we’re ready to help when needed, and we’re here to support the Charter Bundle! (Charter’s video, Internet and Phone services). I will be on here nearly every day, and if I can't fix it myself I will get you whatever help you need. Feel free to contact me through a PM or email me at
Umatter2Charter_HDForum@chartercom.com if you are experiencing service issues or have questions.
It's nice to meet everyone!