I used to have them last summer and had an HDDVR. If I remember correct it didnt have an HDMI port. My HD box did but not the HDDVR. One thing I can tell you about WOW in Michigan is the only good thing they offer is price and even thats about the same as a Comcast promotion rate at this point. They use alot of the old Ameritech (Americast) lines for they're service and havent upgraded them in years. Theyre signal strength is extremely low compared to other companies in the area. Theyre HD selection is flat out pitiful and they're internet speeds are overrated.
Best bet for your buddy is to ditch em and go elsewhere. Keep the internet if he must and at least go dish.
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