Bought my Toshiba 57" HDTV rear projection online last week at bestbuy. Free shipping. Free home theater system w/built in prog scan dvd player- how cool is that? Took 6 days for delivery. Delivery guys called me the day before delivery to set up a time, which was between 3 and 5 pm. They showed up exactly at 3pm, hauled in the tv, unboxed it, cleaned up their mess and were out the door in 10 minutes. Friendly guys, very professional.
Would I recommend this to a friend? Sure. Would I swear by bestbuy? Dunno. This experience could be the exception to the rule. But based on what transpired, which was really nothing, I feel this was as smooth of an online transaction as I expected. They shipped the dvd player separately via UPS so I was able to track it.
Hope you have as pleasant an experience as I did with bestbuy.com
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