I recently had the same thing done. I got rid of an old HR10-20 Tivo in our BR for a new HD DVR. The first girl said it was an "upgrade" & wanted to charge me $99. They wouldn't budge on that. I hung up & called back & the next girl said it was a "swap" and I can have it free. If this is a new room you may have to pay, I think they are tightening up on freebies.
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Samsung 52A860 LCD 1080p
Onkyo 876 7.1 THX
Definitive Tech SSA-50 Surround Bar
Definitive Tech Pro Sub 800
Panasonic Blu Ray BD-60
Control 4 Universal
Samsung 40A750 LCD 1080p
Mitsubishi 46-149 Soundbar LCD 1080p
Definitive Tech CLR 2300 LFE Only
PS3
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