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jjufon · 10-09-2005, 05:36 PM

I’ve bought from crutchfield many, many times and couldn’t be happier! Over a month ago, I bought a Sony kd-34xbr960 along with a matching stand, and some cables. The stand was a “nicked and scratched” product and was deeply discounted that still carries their no hassles return policy. The transaction couldn’t have went smoother and they have the BEST phone support of any online company I’ve every dealt with-regardless of type!
After about a week I decided 34” was just too small, so I ordered the new KDS-R50XBR1. They agreed to let me keep my current TV until the new one is shipped (even though it will be longer then the thirty day window). The delivery company will deliver the new one and pick up the old one. I did have to pay 100.00 for the return shipping, but that’s fair. (If is damaged it’s free).
The stand? I couldn’t find a nick on it!
Over all, if I’m going to be spending that kinda $$, I want to know that if there’s any, and I do mean any issues, the company is going to be there to make things right, period!!

10-09-2005, 05:36 PM	#120
jjufon CMMS Junkie Join Date: Sep 2005 Location: Frisco Tx Posts: 968	Crutchfield I’ve bought from crutchfield many, many times and couldn’t be happier! Over a month ago, I bought a Sony kd-34xbr960 along with a matching stand, and some cables. The stand was a “nicked and scratched” product and was deeply discounted that still carries their no hassles return policy. The transaction couldn’t have went smoother and they have the BEST phone support of any online company I’ve every dealt with-regardless of type! After about a week I decided 34” was just too small, so I ordered the new KDS-R50XBR1. They agreed to let me keep my current TV until the new one is shipped (even though it will be longer then the thirty day window). The delivery company will deliver the new one and pick up the old one. I did have to pay 100.00 for the return shipping, but that’s fair. (If is damaged it’s free). The stand? I couldn’t find a nick on it! Over all, if I’m going to be spending that kinda $$, I want to know that if there’s any, and I do mean any issues, the company is going to be there to make things right, period!!