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Originally Posted by dcblueman
Verizon's business practices are terrible! I live in Long Beach CA where we just got our new and improved (?) IMG. It seems that Verizon is trying to screw everyone into paying more money for essentially the same content.
Yesterday I noticed that ESPN News is now in HD but when I went to the channel, it says I am not subscribed. So I call the geniuses at Verizon and after being cutoff twice (a normal occurrence with their phone system) I am told that the "new" HD only has 14 HD channels and I will have to upgrade to Premier or Extreme. ...
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It is not really the same "content." Although you may have had the SD channels (for ESPN News, for example), the new
HD channels are just that --
new. In an ideal consumer world, they would provide every "new" HD channel for free -- but they are in the business to make money afterall. I have the Pemiere package and now have at least all of the same HD channels I had before (plus a few more) but not all in the Extreme package. (There are a number of threads on this subject; you may want to read them to see the specific differences.) In the end, if you really feel that you've been wronged, you should complain to the City of Long Beach. The Verizon TV franchise is a state-wide franchise, but you can contact the city regarding a complaint via the web link at
http://www.longbeach.gov/tsd/cable_t...se_regulation/. Good luck and let us know how it goes.