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Old 10-10-2008, 06:47 AM   #82
Chris Gerhard
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Join Date: Nov 2005
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Quote:
Originally Posted by sns_guy View Post
Since this is the Samsung 1500 thread I thought I would ask this here. Does anyone have a copy of Meet the Robinsons that plays back just fine on the 1500. I have exchanged it out twice now. The first copy the last twenty minutes the sound and picture would skip and freeze first every minute or two which tunred into every 20 to 30 seconds. I go the new copy and still it skips not even close to as much but probably about 8 to 10 times in the last 20 to 30 minutes. I have all the firmware updates and it's still a problem. Any ideas.

SNSGUY
That is probably a player issue. I don't own the BD-P1500 but I do own "Meet the Robinsons" and the Samsung BD-P1200 and the BD-P1400. I played the disc using my Samsung BD-P1000 before that player was returned for warranty refund and it played fine. What I have found is that discs that don't play properly are never the fault of the disc for me. I have seen Samsung owners return and exchange several discs trying to get one that works and in my opinion that is an unfair burden on retailers. You should research whether or not the disc is a known problem for the player, the AVSForum is probably the best place. Just do a search for the title in the player master thread. The better options compared to exchange of course are to just return the disc for refund or wait for a firmware update, but exchanging is almost never the solution (exactly never for me).

I own several players and if a disc won't play properly in any given player, I check it in the PS3. Without fail, I come to the conclusion the player is at fault and so far all issues have ultimately been fixed by firmware with the players I still own. I will try "Meet the Robinsons" in my BD-P1400, but only for a few minutes to see if I can note anything since it is very similar in design and chips used to the BD-P1500. Intermitten audio/video problems, not repeatable in exactly the same place are almost certainly hardware related, player, display, switcher or audio amplifier. If repeatable in the exact same location, then it could easily be either hardware or disc related.

What you described sounds like a player heat issue to me, not firmware related and almost certainly not disc related.

Chris

Last edited by Chris Gerhard; 10-10-2008 at 06:53 AM.
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