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Bowadoyle · 07-24-2008, 06:19 PM

To JPL,

You seem to know a lot about Verizon, I had Fios now for 5 months and as much as I love the picture and sound quality as it is 100% better then Comcast, if I got a call from them tomorrow and said they would eat my early termination fee if I wanted to opt out, I'd it in a second just on principle. I'm a pretty calm person who is not easy to loss his temper and I try to act professional in all my dealings, but dealing with their customer service has been a nightmare. billing screw ups, still calling two months later asking if I wanted to sign up for Fios TV, and lies about what they had in store for us. (I'm talking about MLB Extra Innings) have me really upset with them. I'm old school and I think we're treated like trash by therm. I told my wife if they call again, to set up an appointment to get installed and see what they do if they come out here.

Comcast has had its moments, but in the past couple of years, they've come a long way. At least you can talk to a human being there. At verizon you get stuck with a computer person.

Then I hear we have to wait until the end of the year for our upgrade in SE Penna. Enough is enough. Give me my money back and I'll go back to Comcast or DirecTv.

Thanks!

07-24-2008, 06:19 PM	#71
Bowadoyle Bensalem, Pa. Join Date: Apr 2008 Posts: 25	To JPL, You seem to know a lot about Verizon, I had Fios now for 5 months and as much as I love the picture and sound quality as it is 100% better then Comcast, if I got a call from them tomorrow and said they would eat my early termination fee if I wanted to opt out, I'd it in a second just on principle. I'm a pretty calm person who is not easy to loss his temper and I try to act professional in all my dealings, but dealing with their customer service has been a nightmare. billing screw ups, still calling two months later asking if I wanted to sign up for Fios TV, and lies about what they had in store for us. (I'm talking about MLB Extra Innings) have me really upset with them. I'm old school and I think we're treated like trash by therm. I told my wife if they call again, to set up an appointment to get installed and see what they do if they come out here. Comcast has had its moments, but in the past couple of years, they've come a long way. At least you can talk to a human being there. At verizon you get stuck with a computer person. Then I hear we have to wait until the end of the year for our upgrade in SE Penna. Enough is enough. Give me my money back and I'll go back to Comcast or DirecTv. Thanks!