Quote:
Originally Posted by Smthkd
No you actually have to return the item! Bestbuy sends you a shipping label and you send the item to a return center. They then send you a gift card for a specified amount in 7to 10 days!
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I see you've added to another post with the actual information...but FYI, you are semi-right. Best Buy has a trade-in site that will take HD-DVD players bought from any retailer as a trade in. You would then follow the procedure above. Look for the link on the main page of Bestbuy.com. It explains the gift card and the trade in.