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Originally Posted by JoeyG
So, I'm ready to order, I've checked out the ratings and Digital1234.com has the best price and good ratings. One negative is no phone # and all communications are by e-mail. This is mentioned by quite a few people who have left comments at the review sites, even though they are rated well. So, I send an e-mail with a question about shipping. No reply.
I send another. Nothing. I send several more to different depts. explaining I'm ready to buy but want to hear from them first, about different delivery options and to make sure they exist and actually answer e-mail.
Nothing.
Four weeks, 5 e-mails stating I'm ready to buy and no response. How bad would they be AFTER they had my $?
Not a good recomendation, huh?
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Update!
It appears that my spam filter was blocking their replies.
I ordered a Samsung HLR 4667W on Weds, July 6th and got an on-line receipt instantly. $1857 including shipping. An e-mail from the trucking company the next day told me it was picked up. Trucking firm called Mon the 11th and scheduled delivery for Weds, the 13th. The set arrived on time and in perfect condition. I was charged for curbside delivery but the guy put it on a dolly and brought it in without being asked.The site said 5-10 business days for shipping but the trucking companies confirmation showed 3-5 business days. Not often you get more than what you pay for.
Couldn't have been a better experience and the price was the lowest. People will complain that there is no phone# to Digital1234 and they are almost right. When you get your shipping e-mail you get the 1-800 # to digital1234 with it for customer service.
I'm a believer.
