Line of Pixels out...any ideas?
First Post here. I appreciate any help you can provide me on this issue. I purchased a Sylvania 37 LCD TV about 1.5 years ago. About
6-8 months into the purchase I noticed a line of dead pixels running from right to left on the screen. The line is about half way up the screen on the right and goes about 4/5ths the way across the screen. The last 5 or 6 pixels flash on an off similar to the lights on an eqaulizer. Anyway, when i first noticed it, I called Sylvania and asked about repairs/warranty and was told it's past the 90day warranty so the parts are covered for up to 2 years and the labor is on me. So based on that, I decided to wait until I got closer to the 2 year mark incase something else happened, It would only have to get opened up once. Anyway, I call back and I am told 1 year parts 1 year labor. I didn't like that. I call a local repair shop and explain the problem and ask if they have heard of this before with the line of dead pixels. The guy tells me it's $99.00 to have it looked at and if it can be fixed, they take the $99.00 and apply it to the bill. I asked again if they have seen anything like this before and the guy tells me to hold on and then another guy gets on the phone. He goes through the spiel of $99.00 and I ask him if he has seen anything like this as I want to get an idea of a possible repair prior to giving them money. He says no I can't say that I have. He then asks me how much I paid for it and I said what does that have to do with anything. He said I just want to help you decide if you should just buy a new TV. I said I can figure that out for myslelf. So here I am. Shouldn't they know if they can fix a line of dead pixels or not if they are an authorized Sylvania repair shop??
So is this line able to be repaired?
Thanks
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