williamadamses

I just got an HR21 - 700 installed, and all it does is run searching for new software. It may work for a couple of minutes - longer if you tell it to search later - but eventually it will spend 15 minutes on the searching for new software screen and not finding anything. The download bar remains resolute at 0 per cent during the whole process.

I was on the phone over an hour with technical support, and I have terrific signal strength. Tried forcing a download - which didn't solve the problem, the box couldn't find the update. The girl on tech support says the system is telling the HR21 to update itself as it has the 0x16 software, which it will keep doing until it finds the update.

I don't have a land line. I could run a network cord to the HR21 from my DSL modem / router, but don't have sufficient network cable length at home to try it without a run to the store.

Anyone have a solution?

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Samsung LNT-4061f
Directv HR-21-700
Playstation 3 40 gig
Onkyo HT-S5100
Samsung DVD-F1080

Panasonic CT 30-WX54
Directv H-20-100
Sony SLV-D300P
Playstation 2 Silver