I have recently Bought A Mitsubishi 48 in. HDTV from Good Guys Had to talk to them A few times they give me all the answers I needed And sent verry nice delivery people out to Deliver and set up I had to have them in once more and they were willing to send them out again to look at it and fix the problem I am verry happy with them and would definately shop there again Verry helpfull they are