Just a bit of follow up.
Talked to Misubishi tech #1.....in short the response was that's the way it is just get used to it.
24 hours passes
Talked to Misubishi tech #2.....in short the response was that's not the way it should be call a service tech, it's still under warranty.
I have called the service tech to schedule a service call and we'll see what happens (wish me luck)
. I'll post a result in case anyone is interested.