High Def Forum - Your High Definition Community & High Definition Resource - View Single Post

rickbbb · 03-02-2005, 06:47 PM

Thankyou for your kind words. I have decided NOT to get the 921.This whole situation has left a bad taste in my mouth.
Oh and this story is'nt over.As I told you and everyone here on these boards..I had a technician come twice..the tech was on the phone with his supervisor and with a supervisor also from the advance tech department of Dish Network.All agreed this second 921 was defective.
Now I have to wait about 2 months before they will refund me.I called Dish and they said that their "People" have to test the product and see if it's really defective..and if they don't think it is..then I won't get my money back. Now this is after I had a tech and two supervisors already saying to me it was defective when i had it at home.
Something tells me Dish might try to scam me.I hope not though.

They have a name for me returning this..they call it BUYERS REMORSE.Whatever the heck they mean by THAT !
I've been a devoted customer for over 2 years.I should'nt be treated like this !

03-02-2005, 06:47 PM	#13
rickbbb Phillips 47 Inch LCD HDTV Join Date: Sep 2004 Location: Southern California Age: 51 Posts: 2,108	To Letmec Thankyou for your kind words. I have decided NOT to get the 921.This whole situation has left a bad taste in my mouth. Oh and this story is'nt over.As I told you and everyone here on these boards..I had a technician come twice..the tech was on the phone with his supervisor and with a supervisor also from the advance tech department of Dish Network.All agreed this second 921 was defective. Now I have to wait about 2 months before they will refund me.I called Dish and they said that their "People" have to test the product and see if it's really defective..and if they don't think it is..then I won't get my money back. Now this is after I had a tech and two supervisors already saying to me it was defective when i had it at home. Something tells me Dish might try to scam me.I hope not though. They have a name for me returning this..they call it BUYERS REMORSE.Whatever the heck they mean by THAT ! I've been a devoted customer for over 2 years.I should'nt be treated like this !