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Originally Posted by Rick0725
call customer retention...ask for a supervisor.
give them the committment under stipulation.
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Done deal. Here's what I got. 2 year commit, 1 HD DVR, 1 HD rcvr, 1 standard rcvr, HD PLUS pakage....which is 180 plus HD's, free locals, a commitment that I would get the DNS in HD, equipment protection plan, free install, & $10 a month discount for the first year. My monthly will be 75.96 for the first year, then 85.96 thereafter.
AND an employee ID # with the guarantee that if I could not get DNS HD's, that a full refund will be granted!!!
I hope I'm not making a huge mistake!!!