It sounds like somebody at C.C. dropped the ball. When my TV went out they also told me that someone would call me within 48 hrs. & they did.
I would also recommend getting a hold of a manager. They were very more helpful than the Cust Service Reps. were. They answered alot more of my questions & concerns.
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Living Rm: 55"Sony SXRD KDS55A2000
OPPO OPDV971H DVD Player
ONKYO 7.1 HT-R530 SRS
Logitech 720 Remote
Bedroom:32" Sharp LC-C3234U
w/ Phillips DVP5982 DVD Player
AT&T U-Verse Customer
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