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Originally Posted by ecat
I have the 9200 and switch back and forth all the time depends which channel I'm watching, no issuses here,call back and ask to talk to tier 2 support or a manager,If you bitch in a calm firm manner,just say this is unacceptable,you'll get a rebagged 9200 like me. 
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I only have the 6100 though. They were going to send me a third receiver but I managed to fix the problem by leaving the receiver unplugged for a minute.
But I'm glad you guys cofirmed my beliefs. I will be calling Bell to get the true story on this issue.