Like some others here, I am interested in the Sony BDP-S1 Blu-ray disc player.
However, I am disgusted by the way they have handled this situation.
Some of you may have seen a little button here (
http://www.sonystyle.com/is-bin/INTE...tophero-bluray) that says Update Me.
I put my e-mail address on this mailing list a long time ago. I have not gotten one single update and the only reason I keep finding out that they have been postponing the BDP-S1 is because I check the product's website, which foolishly proclaims that "What you've been waiting for is finally here!"
I recently e-mailed Sony Customer Care (whatever that is) and said:
Quote:
Message : Greetings. I am a die-hard Sony fanatic and I am eagerly awaiting your first Blu-ray player model. However, I just checked your site and was disappointed to read the following: What youve been waiting for is finally here. Sonys first ever Blu-ray Disc™ player is the definitive high definition experience. Learn more about Blu-ray Disc™ Targeted Availability: On or about December 4, 2006 Your site still says "What youve been waiting for is finally here" but this couldnt be farther from the truth. You postponed the release date YET AGAIN. What happened to the October launch date? Its been pushed back almost two months. I already own five Blu-ray discs and still do not have a player to play them on, because I refuse to go with the Samsung model as I trust yours will be of the highest quality. Could you give me a brief explanation of why the release date was pushed back? Are we going to see improvements to the specs, like maybe HDMI 1.3, or the
ability to play stanard CDs? I would greatly appreciate a Sony representative contacting me with some information! Thank you,
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To which they replied:
Quote:
Sony Style is not able to disclose upcoming product releases or related information for postponement upon request. As soon as announcements regarding new product introductions are made available to the public, they can be found at http://news.sel.sony.com/homepage.adp.
Thank you for choosing Sony Style!
Sincerely,
Eli
Sony Style Customer Care
www.sonystyle.com
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If you go on the site mentioned in Eli's reply, you will not find any announcements whatsoever of the delays to the Sony Blu-ray player. Why does this idiot send me to a site where I'm clearly not going to get any information on the product I'm interested in? And why was I never sent e-mails keeping me updated on Blu-ray-related items like I thought I would when I signed up for these updates?
JEERS TO SONY
Alra111