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fredinva · 04-14-2006, 09:50 AM

dave2503,
You must have started your Dish experience with an 800 number!
If you start with an 800 number, you are sorta stuck with it.

It's an easy explain: In the beginning, if you had used a local retailer, he is the provider/intaller on record! You upgrade later, you use the LOCAL retailer again = he can get you the receiver that day, if in stock, but most use a distributer and can have the upgrade receiver the next day!!

the DL issue: All virgin receivers, out of the box, first need a check switch done. Then comes the warning: Do not unplug your receiver - Vital Program Information is being downloaded - takes about 15 minutes. Then the EPG downloads. Now ready for activation.
We do this in the store (LOCAL REATAILER) to ensure the receiver is working properly prior to the customer install.

fred

04-14-2006, 09:50 AM	#9
fredinva 50"Wega HD ROCKS! Join Date: Sep 2004 Posts: 740	dave2503, You must have started your Dish experience with an 800 number! If you start with an 800 number, you are sorta stuck with it. It's an easy explain: In the beginning, if you had used a local retailer, he is the provider/intaller on record! You upgrade later, you use the LOCAL retailer again = he can get you the receiver that day, if in stock, but most use a distributer and can have the upgrade receiver the next day!! the DL issue: All virgin receivers, out of the box, first need a check switch done. Then comes the warning: Do not unplug your receiver - Vital Program Information is being downloaded - takes about 15 minutes. Then the EPG downloads. Now ready for activation. We do this in the store (LOCAL REATAILER) to ensure the receiver is working properly prior to the customer install. fred __________________ I'm getting really, really tired of Dish re-scheduled install threads!! Call a local Retailer. And, we'll check your receiver in the store for free. If you can reach your LNBF, we'll check it for free too!!!!