Part two:
While I was waiting for the satellite dish upgrade kit to arrive, I signed on to a local free-classifieds website and placed an ad to sell one of my two ExpressVu 3100 receivers. Within an hour, the phone started ringing. I had a firm deal within two hours. After the sale, I called ExpressVu and gave them the serial number of the box that I had sold. That's it, that's all.
Three business days after I placed the order for the upgrade kit, it arrived via Purolator. Shipping was free - a nice touch. And the installation was simple. (There were no instructions in the box, but I'd already downloaded them from Bell's website - see above.) The upgrade took 20 minutes. After installing the second LNBF and connecting up the cables, I turned on the satellite receiver and the TV, went to the setup/installation page and performed the "check switch" operation. Both satellites were coming in loud and clear. (I'd been told on the phone by a Bell technician that I probably would not need to reorient the dish, and he was right.)
Finally, a call to ExpressVu to add the HDTV channels to my account. Bingo - in minutes they were activated. Everything looks great.
OK, so it took a lot of phone calls, but now that it's all done I'm happy with the results. As promised, the dish upgrade kit came with a $90 credit coupon ($15 a month for six months), which I have to fill in and send back. And with the additional ExpressVu credits, plus the cash from selling my second 3100, the 6100 receiver cost me $60. I didn't expect to be able to say this, but once again I'm a satisfied ExpressVu customer.
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